Analyst, Client Support Operations

6 months ago


Montréal, Canada Business Development Bank of Canada Full time

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:
- Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few- In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1- A hybrid work model that truly balances work and personal life- Opportunities for learning, training and development, and much more...
- POSITION OVERVIEW

Analysts join one of our teams as an early-career professional to operate parts of the process of evaluating potential deals and of monitoring our current portfolio.
- CHALLENGES TO BE MET

Platform Building- Assist in managing the deal pipeline and providing financial analysis for end-of-period reports- Support other team members as appropriate during the life cycle of an investment- Ensure that the investment research files, and other collected information, including legal documentation, are maintained in conformity with our policies and procedures- Ensure that new and existing investment files are properly documented by monitoring investments, amendments, and disbursements, including financial analysis and forecasting

Deal Sourcing- Discuss informally with entrepreneurs, investors and company representatives at occasional investment community or industry events, relaying any relevant information upwards- Stay on top of the current portfolio, identifying companies that are likely to raise funds for new and follow-on investments, and relaying information upwards- Perform market research and scouting to inform the fund’s investment strategy, identifying emerging markets, verticals, technologies, or companies- Conduct initial business plan reviews, support initial communications with entrepreneurs and referring sources, prepare initial interview guides and alignment memo with recommendations to pursue or decline

Deal Making- Perform due diligence analysis on companies’ market, competition, management, sales, products, cap table, and anything that is relevant to determining potential business value and exit strategies- Manage operational tasks in due diligence such as booking meetings, and preparing interview guides- Determine and validate performance metrics, feeding valuation models, forecasts and financial pro formas- Analyze technical documentation and/or work with technical consultants to evaluate technologies, products, and services- Assist in reference calls with competitors, clients, industry experts, and prospect company’s current or past employees- Conduct routine background checks, KYC (Know Your Client) and AML (Anti Money Laundering)

Portfolio Management & Support- Monitor portfolio performance, comparing performance to forecasts and models, and relaying potential opportunities and issues to management- Participate occasionally in investee board meetings as an observer, keeping abreast of developments and escalating relevant information to Partners- Assist investees with introductions to potential suppliers, investors, and employees
- WHAT WE ARE LOOKING FOR

Typical Background- 1 to 3 years of experience in a role involving structured thinking, financial analysis, and technical expertise. These profiles are likely to come from, but are not limited to:
- Finance roles: venture capital, private equity, investment bank, accounting firm-
- Operator roles: technology startup, industry-leading corporation, industry specialist-
- Advisory roles: consulting, law, corporate strategy, corporate development-
- Bachelor’s degree in Commerce, Economics, Science, Technology, Engineering or Mathematics (STEM). Other degrees are viable, if the professional has strong analytical skills

Technical Knowledge- Good skills in Excel, particularly in building financial models that include sensitivity analysis and scenario modeling, as well as performing data analysis. Any other analytic tools and techniques are an asset-
- Ability to answer questions politely in the context of a presentation to executive audiences-
- Operational knowledge of any technical industry is an asset- Bilingualism in French and English is an asset

Behavioral Traits- Supportive, helpful attitude - willingness to proactively identify gaps and jump-in to fill them- Motivation and ability to do focused, independent work, in the context of a team- Ability to work collaboratively and build positive relationships with stakeholders- Willingness to learn and take feedback co



  • Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Montréal, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Client Analysis

    6 months ago


    Montréal, Canada The Maples Group (Financial Services) Full time

    **Position**:Client Analysis and Reporting Analyst **Location**:Montreal **About Us** The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a...

  • Client Analysis

    6 months ago


    Montréal, Canada The Maples Group (Financial Services) Full time

    **Position**:Client Analysis and Reporting Analyst **Location**:Montreal **About Us** The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations. Our side-by-side financial and legal teams consistently deliver award-winning services to a...


  • Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Montréal, QC, Canada PineStone Asset Management Inc. Full time

    Title: Analyst, Client Relations Location : Montreal, Quebec Position Type: Permanent, Full Time PINESTONE ASSET MANAGEMENT INC. Based in Montreal, PineStone Asset Management Inc. is a specialist global equity manager founded in 2021. PineStone is focused exclusively on helping clients achieve their financial goals by investing in what we believe to...


  • Montréal, QC, Canada PineStone Asset Management Inc. Full time

    Title: Analyst, Client Relations Location : Montreal, Quebec Position Type: Permanent, Full Time PINESTONE ASSET MANAGEMENT INC. Based in Montreal, PineStone Asset Management Inc. is a specialist global equity manager founded in 2021. PineStone is focused exclusively on helping clients achieve their financial goals by investing in what we believe to...

  • Operations Analyst

    6 months ago


    Montréal, Canada Richter Full time

    **Richter Montreal Office** **Overview** Richter is a Business | Family Office that provides strategic advice on business matters and on families’ financial and personal objectives across generations. With close to 100 years of experience advising at the intersection of family and business, Richter has developed an integrated approach to help business...


  • Montréal, Canada Excelgens Full time

    **JOB DESCRIPTION** Position: APS Support Analyst - IFS UK Department: IT Production - BP2S APS **MISSION AND OBJECTIVES** The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for Regulatory Controls IT. Such tasks include change, request, incident and problem management for the...

  • Client Finance Analyst

    8 months ago


    Montréal, Canada Wavemaker Full time

    **Client Finance Analyst (Billing)** **Position Overview**: This is an exciting opportunity to join the fast-paced and dynamic Finance team, supported by the infrastructure of a successful company. You must be detail oriented and organized, able to handle multiple tasks at once, bring a positive attitude, and have excellent client service skills. Everyone...


  • Montréal, Canada SII Technologies GmbH HR-Service Full time

    Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à...


  • Montréal, Canada Sii Full time

    Partenaire technologique des grandes entreprises depuis 1979, le Groupe SII est au cœur de l'économie de l'innovation avec 10 000 collaborateurs, une présence internationale dans 20 pays, et un chiffre d’affaires supérieur à 520 millions de dollars canadiens. SII Canada, installée à Montréal et Toronto, a pour objectif d'apporter des solutions à...

  • Operations Analyst

    6 months ago


    Montréal, Canada Genetec Full time

    **Your team’s dynamic**: **Ready to be part of a dynamic team? Learn how you’ll work with others to achieve the groups objectives and how you’ll be supported in this role.** Genetec is currently seeking an Operations Analyst for its Customer Experience (CX) organization. We are looking for a dynamic, responsive person, able to work well in a...

  • Support Analyst

    6 months ago


    Montréal, Canada SkillThread Consultancy Services Full time

    Required Skills : AS400 RPG Support Analyst with Bilingual (French & English) - Experience on AS400 programming - RPGLE, RPG, SQL, CL, CLLE - Understand batch processing - Expose to debug, ROBORT SCHEDULER - SQL programming in free format - Good to have knowledge about service now, wealth management experience Roles and responsibilities: - Diagnosis and...


  • Montréal, QC H3B 5E7, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...


  • Montréal, QC, Canada Aversan Full time

    Our client's IT Department is seeking an Infrastructure Technology Analyst to join their Tier 2 Deskside Support team. In this role, you will provide computer support services to users across the company, address various technical incidents and problems, work with different types of software, and support PC hardware/peripherals and operating system platforms...

  • IT Support Analyst

    7 months ago


    Montréal, Canada Estruxture Data Centers Full time

    ** La version française suit la version anglaise. Cependant, le responsable du recrutement pour ce poste étant anglophone, veuillez soumettre votre curriculum vitae en anglais. **_ **We host the data. We provide the connections. We protect the information.** Everything starts with our dedicated and talented team. As an award-winning industry leader, our...

  • Systems Analyst

    2 weeks ago


    Montréal, QC, Canada Huntel Global Full time

    Bilingual Network Analyst- Big IP and Citrix Location: Montreal, QC, Canada (Hybrid) Long Term Contract Join a rock-solid organization as our client’s next Network Analyst and sit at the center of projects that drives decisions. You’ll help one of Canada's most trusted organizations work on the latest project, and be rewarded with great...

  • Operations Analyst

    8 months ago


    Montréal, Canada Strathmore Facilities Management Inc Full time

    The Operations Analyst role is responsible for analyzing business operations and implementing process improvements in collaboration with cross-functional teams. They leverage technology, strong communication skills, documentation abilities, and reporting expertise to drive positive changes in the operations of a business. Additionally, they provide support...

  • Operations Analyst

    6 months ago


    Montréal, Canada iA Groupe financier iA Financial Group Full time

    iAPWUS/ Finance/Permanent, full time/Hybrid/Montreal or Toronto _ Are you the kind of person who exudes motivation and self-drive? Are you great with advisors and clients? If so, iA Private Wealth USA Inc. is looking for an Operations Analyst just like you! We are a new wealth management division within the iA Financial Group, and we're operating like a...