Claims Payment Administrator
1 month ago
**Job Overview**
The Claims Payment Administrator is responsible for supporting the day-to-day claims payments from multiple trust bank accounts. This position will play a key role in maintaining the 1-day turnaround deadlines on claim payments, as well as supporting Accounting as required.
**Responsibilities**
- Assists the claims department with problems or questions regarding the status of claims payments.
- Performs sanctions checks on all parties paid via the claims process & works with compliance to resolve any escalations.
- Submit and confirm direct deposit files from various banks and void any rejected transactions
- Void/Trace claims payments
- Maintain accurate financial records
- Find and correct inconsistencies
- Maintain client confidentiality
- Investigate returned mail
- Represent MSH professionally, internally, and externally, and work well with partners and clients
- Integration of daily claims batches.
- Issuing cheques, EFT payments, and other forms of claims payments in the correct amount provided by the Claims department.
- Sending out EOBs (Explanation of Benefits) and other forms of proof of payment.
- Posting claims payments in the general ledger.
- Assist with the compilation & maintenance of KPIs and documentation for ISO.
**Qualifications and Education Requirements**
- Three or more years of experience in an accounting position particularly within an AP department or a Claims department.
- Ability to communicate effectively with people at all levels throughout the organization.
- Exceptional time management and organizational skills
- Outstanding communication skills - written and verbal
- Thrive in a fast-paced, high-volume environment
- Ability to take the initiative and demonstrate sound judgment
- Computer proficiency, including MS Office (especially Excel)
- Ability to learn new software
- Intermediate-level Microsoft Excel.
**Preferred Skills**
- Prior work experience at an insurance company, brokerage, or managing general agency.
- Prior experience making a high volume of payments on a daily basis.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Accounting: 1 year (preferred)
Work Location: Hybrid remote in Calgary, AB
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