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Business Development Center Representative

5 months ago

Aurora, Canada The Car Girls Full time

**Responsibilities**:

- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers;
- Answer customer inquiries and calls when necessary;
- Follows up with aged sales leads;
- Manage and track all leads;
- Maintain daily, weekly, and monthly sales forecasts;
- Work closely with executive and department managers to develop appointment setting strategies;
- Handle our customer contacts through CRM, service, follow-up and lead generations;
- Schedule sales/service appointments and reschedule no-show customers;
- Provide training and ongoing support to the business development representatives to help the team understand and achieve the dealership’s goals;
- Learn to overcome objections and thrive within sales situations;
- Manage day-to-day business of the business development center;
- Achieve the sales and customer satisfaction objective set by management.

**Requirements**:

- Previous Sales experience;
- Competitive and self-motivated attitude that thrives on goals
- Team player with positive energy and an eagerness to improve
- Automotive industry experience preferred
- Ready to waste no time on learning new product in’s and out’s, eager to improve
- Ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists
- Outgoing personality, ability to influence customers to schedule appointments
- Phenomenal communication skills with customers and team members
- Experience in previous automotive dealerships, with 5 years’ experience specifically with BDC
- Extremely customer service oriented
- Must have strong computer skills
- Enthusiastic personality
- Must be Dependable and Reliable.

**Salary**: $33,100.00-$62,330.34 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Business development: 1 year (preferred)

Ability to Commute:

- Aurora, ON L4G 3V9 (required)

Ability to Relocate:

- Aurora, ON L4G 3V9: Relocate before starting work (required)

Work Location: In person