Spa Receptionist

6 months ago

Niagara Falls, Canada Burning Springs Spa & Thermal Pools Full time

**Burning Springs Spa **is located in the Niagara Falls Marriott Fallsview Hotel & Spa and named one of the Top 50 Spas in all of North America by Spas of America - is currently seeking **Part-Time Spa Receptionist **with a passion for service and hospitality to join our team.

**Areas of Responsibility**:

- Managing the booking of Spa treatments whilst providing friendly and efficient service to our members and guests
- Driving additional revenue by actively up-selling retail products, promotional offers and encouraging repeat bookings
- Escorting guests to and from treatment rooms and waiting areas
- Constantly maintaining an up-to-date knowledge of the personal services performed and any revisions in the products or procedures used
- Maintaining the retail displays within the reception area
- Consistently offering professional, friendly and engaging service
- Maintaining confidentially of client and property information at all times, while ensuring that all accounting and security procedures meet Company requirements
- Following opening and closing procedures of the spa
- All other duties as assigned

**Requirements**:

- Minimum 1 years’ experience in a service industry
- Fluency in English, with excellent interpersonal and communication skills
- **Available to work weekends and Holidays.**:

- Exceptional guest service skills, with a courteous and professional demeanor
- Ability to work well under pressure
- Proficient with computers
- Previous spa or hospitality experience an asset

**BENEFITS MARRIOTT EMPLOYEES ENJOY**
- Complimentary daily staff meal “lunch and dinner a” prepared by our culinary team.
- Birthday Dinner at Morton's Grille
- On-site Starbucks Discount
- Immediate access to the Associate/Friends and Family hotel and dining discounts at any participating Marriott and Starwood brands hotels worldwide.
- Complimentary Company sponsored events.
- Personalized electronic access to your pay statements and annual T4 statements
- accessible from the comfort of your own home, any computer, tablet or smartphone 24 hours per day, 7 days a week via online.
- Growth and development opportunities within the Hotel.

**Job Type**: Part-time

**Benefits**:

- Dental care
- On-site parking

Shift:

- 8 hour shift

Ability to commute/relocate:

- Niagara Falls, ON L2G 3W6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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