Client Service Associate

5 months ago

Toronto, Canada Gravity Pope Full time

Our Toronto store is looking to fill the key role of full time Client Service Associate. This role is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty.

This role is also eligible for sales incentive earnings in addition to base pay. Compensation is based on relevant experience, job-related skills, location, and performance. Additional employee perks available include a comprehensive benefits package, generous employee discount, Friends & Family program, annual fitness allowance, contests, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

**Duties and responsibilities include**:

- Providing exceptional customer service at all times
- Developing, maintaining, and growing a personal repeat client base
- Actively working to reach individual and store sales goals
- Staying up-to-date on all product knowledge, company information, promotions, and campaigns
- Performing store operational duties, such as cleaning and stocking, as required
- Acting as an ambassador and bringing positive recognition to the gravitypope brand
- Superior customer service skills
- Genuine love of fashion
- Familiarity with gravitypope’s product, clientele, and brand
- Basic to intermediate computer skills
- Strong written and verbal communication and interpersonal skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Self motivated and goal oriented
- Capable of working independently and with others in a collaborative process

**Commitment to Diversity and Inclusion**:
gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Store discount

Schedule:

- 8 hour shift

Work Location: In person

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