Administrative Assistant

2 weeks ago


Vancouver, Canada Patterson Companies, Inc. Full time

Patterson Dental Vancouver branch is currently seeking a driven, energetic and highly motivated individual to join our fast-paced team. As an Administrative Assistant, you will be the first point of contact within Vancouver branch. You will be working with and supporting sales representatives, the inside team, and management in successful business operations. This position requires great customer service skills, time management, and high achievement drive.

**Major Duties**:

- Greets, identifies, and directs all visitors, including vendors and customers.
- Answers phones, takes messages or fields/answers all routine and non-routine questions.
- Types a variety of letters, memorandum, and reports in an accurate and efficient fashion.
- Maintains adequate filing systems to facilitate the efficient retrieval of material.
- Process customer payments and prepare correspondence and reports.
- Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the department and distributes mail.
- Call vendors for technical support to assist technicians.
- Process all warranty claims that were generated through the distribution center.
- Contact vendors for copies of invoices to process warranty claims.
- Contact the Montreal office if there's any need for additional information for warranty claims.
- Lead-hand for annual inventory process.
- Monitor showroom floor equipment for any missing parts.
- Receive parts into inventory and write off parts for loaners.
- Provide parts quotes for sales representatives, technicians and customers.
- Perform other tasks requested or required

**Job qualifications**:

- High school diploma or equivalent.
- 1-2-year experience as a receptionist or related field.
- Exceptional Customer Service skills.
- Friendly, reliable and dependable.
- Excellent written and verbal communication skills.
- Self-motivated and can work independently or in a team Intermediate to advanced proficiency in Microsoft Office.
- Strong organizational skills, sound judgment and excellent decision-making abilities.
- Attention to detail and accuracy is imperative.
- General understanding of Accounting is preferred.



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