Patient Care Coordinator

6 months ago


Vancouver, Canada Dentalcorp Canada Full time

**About us**:
W Dental is conveniently located in the Woodwards Building in historic Gastown We are dedicated to providing top-quality dental care to our patients. With a commitment to oral health and overall well-being, our experienced team of dental professionals offers a wide range of services, including general dentistry, cosmetic procedures, and orthodontics.

Our mission is to create beautiful, healthy smiles while ensuring a comfortable and positive experience for every patient who walks through our doors. We pride ourselves on using the latest dental technologies and techniques to deliver the best possible care.

W Dental, Vancouver Dentist (w-dental.ca)

**Schedule**:Monday to Thursday 8am to 5pm. No Friday's, evenings or weekends

**Benefits of Joining Our Team**:

- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients

The wage range is from $20.00 to $32.00 per hour depending on experience. Hourly wage is based on work experience and will be discussed during the interview process.

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

**About You**:

- Minimum 2-3 years of Dental Administration experience
- Clinical background is considered an asset
- Experience with Tracker software is an asset
- Strong communication and interpersonal skills are required to build professional relationships with patients
- Reliable team player



  • Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    Company Description Great opportunity! **Job Description**: The Patient Care Coordinator works under the direct supervision of the Managing Director and indirectly reports to the physician(s) they support. As a member of the Footbridge team, the Patient Care Coordinator will work in cooperation with other clinic staff to ensure safe and effective patient...


  • Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    **Patient Care Coordinator** **About Footbridge Centre for Integrated Orthopaedic Care** Footbridge is a brand new, fast paced, multi-disciplinary, high volume orthopaedic and sports medicine clinic - home to several surgeons, specialist physicians, physiotherapists, imaging and orthotics/bracing specialists. Our mission is to provide a compassionate and...


  • Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    Footbridge Centre for Integrated Orthopaedic Care Inc. is a fast paced, multi-disciplinary, high volume public orthopaedic and sports medicine clinic - home to several surgeons, specialist physicians, physiotherapists, imaging (X-Ray & CT Scan) and orthotics/bracing specialists. Our mission is to provide a compassionate and efficient patient...


  • Vancouver, Canada Vancouver Laser & Skin Care Centre Full time

    **About Us**: Welcome to Vancouver Laser & Skin Care Centre, the largest and busiest aesthetic clinic in Canada, proudly serving the community since 1996. We are a physician-directed cosmetic clinic specializing in non-surgical cosmetic enhancements. Our commitment to excellence and innovation has made us a leader in the field of aesthetic...


  • Vancouver, Canada BC Patient Safety & Quality Council Full time

    **Organization**: Vancouver Coastal Health **Location**: VGH **Job Summary**: **Come work as a Patient Care Quality Liaison with Vancouver Coastal Health (VCH)!** In accordance with the Vision, Purpose and Values, and strategic priorities of the Vancouver Coastal Health Authority (VCH), patient and staff safety is a priority and a responsibility shared by...

  • Patient Coordinator

    4 days ago


    Vancouver, Canada Family Dental Care Kitsilano Full time

    Patient Coordinator Description: - Location - Vancouver, BC. - Full Time About Us: At Family Dental Care Kitsilano our goal is to provide exceptional patient care in a great team environment. We strive to be leaders in dentistry; providing our team members and patients with efficient technology and advanced techniques. The Opportunity: What You Will...

  • Patient Coordinator

    6 months ago


    Vancouver, Canada Family Dental Care Kitsilano Full time

    Patient Coordinator Description: - Location - Vancouver, BC. - Full Time About Us: At Family Dental Care Kitsilano our goal is to provide exceptional patient care in a great team environment. We strive to be leaders in dentistry; providing our team members and patients with efficient technology and advanced techniques. The Opportunity: What You Will...


  • Vancouver, Canada Vancouver Laser & Skin Care Centre Full time

    **About Us**: Welcome to Vancouver Laser & Skin Care Centre, the largest and busiest aesthetic clinic in Canada, proudly serving the community since 1996. We are a physician-directed cosmetic clinic specializing in non-surgical cosmetic enhancements. Our commitment to excellence and innovation has made us a leader in the field of aesthetic...


  • Vancouver, Canada Olive Fertility Centre Full time

    **Patient Care Coordinator** **Department**: Administration **Reports To**: Director, Clinic Operations **Location**: Vancouver **Work Schedule**: 8:00am - 4:00pm Monday to Friday **Overview**: - Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:_ Reporting to the Director, Clinic Operations, the Patient Care Coordinator...


  • Vancouver, Canada Acumen Clinic Full time

    **ABOUT ACUMEN HEALTH** Acumen Health, a leading Private Orthopedic Surgery Clinic and Reconditioning Centre in B.C, is seeking a dedicated individual to fill the role of Patient Care Coordinator. Reporting directly to the Clinic Manager and Operations Manager, this pivotal position requires a dynamic professional capable of seamlessly blending the...


  • Vancouver, Canada Westcoast Women's Clinic Full time

    Position: Front Desk/Administrative Assistant Location: Westcoast Women’s Clinic About Us: We are a leading private clinic dedicated to empowering women through comprehensive hormone health and therapy solutions. Our team of experts is committed to providing personalized care in a supportive and compassionate environment. Role Overview: We are seeking a...


  • Vancouver, Canada Coastal Sleep Full time

    Coastal Sleep Homecare Services Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who...


  • West Vancouver, British Columbia, Canada beBee Professionals Full time $55,000 - $75,000

    We are seeking a compassionate and skilled Registered Practical Nurse (RPN) to join our healthcare team in West Vancouver, Canada. In this role, you will provide quality nursing care to patients, working collaboratively with healthcare professionals to ensure coordinated care.Key Responsibilities:Assess patients' needs and develop individualized care...


  • Vancouver, Canada Coastal Sleep Full time

    Coastal Sleep Homecare Services Inc. is part of Canada’s largest independently owned obstructive sleep apnea treatment group, that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who...


  • Vancouver, Canada Vancouver Foot & Ankle Clinic Full time

    Medical Office Assistant / Patient Care Coordinator required for Specialty Surgical / Medical Clinics in the lower mainland. A minimum of 1 year of experience is preferred but not required. The office has 2 surgeons. It is a modern and challenging environment surrounded by a group that loves to have fun. Duties including but not limited to; answering...


  • Vancouver, Canada Vancouver Foot & Ankle Clinic Full time

    Medical Office Assistant / Patient Care Coordinator required for Specialty Surgical / Medical Clinics in the lower mainland. A minimum of 1 year of experience is preferred but not required. The office has 2 surgeons. It is a modern and challenging environment surrounded by a group that loves to have fun. Duties including but not limited to; answering...


  • Vancouver, Canada Clinical Sleep Solutions Full time

    Clinical Sleep Solutions is part of Canada’s largest independently owned obstructive sleep apnea treatment group that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...


  • Vancouver, Canada Clinical Sleep Solutions Full time

    Clinical Sleep Solutions is part of Canada’s largest independently owned obstructive sleep apnea treatment group that delivers a patient-centric health care experience through our clinic operations across British Columbia. We have patients, not customers; clinics, not stores; and an unwavering commitment to improve the lives of everyone who allows us the...


  • Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    Great opportunity! **Responsibilities**: 1. Deliver exemplary patient-centered care to all Footbridge patients. 2. Phone Counselor: interface with new and current Footbridge patients on the phone. 3. Educator: provide information, answer questions relating to appointments, surgery and other administrative requirements. Facilitate patient flow by directing...


  • Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

    **Job description** Thank you for your interest in joining our team. Great opportunity! **Responsibilities**: 1. Deliver exemplary patient-centered care to all Footbridge patients. 2. Phone Counselor: interface with new and current Footbridge patients on the phone. 3. Educator: provide information, answer questions relating to appointments, surgery and...