
Patient Care Coordinator/moa
4 weeks ago
**Job description**
Thank you for your interest in joining our team. Great opportunity
**Responsibilities**:
1. Deliver exemplary patient-centered care to all Footbridge patients.
2. Phone Counselor: interface with new and current Footbridge patients on the phone.
3. Educator: provide information, answer questions relating to appointments, surgery and other administrative requirements. Facilitate patient flow by directing patients to correct locations, arranging patient transport.
4. Appointment Manager: scheduling and coordinating patient appointments for in person clinics, virtual telehealth clinics, pre
- and post-surgery, sports medicine, urgent/acute care or chronic MSK.
6. Administrative Facilitator: image requisitions, prescriptions and other patient needs as directed by the physician. Update and maintain patient records and ensure test results are available for physician review
7. Billing Support: Do MSP billing and any private billing for the physicians. Process insurance forms and claims.
8. EMR Expert: provide feedback to the Managing Director that will assist in development of better procedures and protocols for Footbridge with the goal of enhancing patient care and efficiency.
9. Collaborator: work with other members of the care team (ie: orthopaedic technician, radiology technician, nurse) to facilitate expedient patient care.
10. Other: other duties may be assigned as required.
**Experience**:
- Previous experience in a medical office preferred
- Proven experience working in a high volume, fast-paced, evolving team environment.
- Proficiency in electronic medical records systems
- Strong understanding of medical terminology
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: $22.00-$27.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person ( there is no remote work)
**Job Types**: Full-time, Permanent
Pay: $22.50-$27.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Healthcare receptionist: 1 year (preferred)
Work Location: In person
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