Inside Sales/customer Service Associate

2 weeks ago


Mississauga, Canada Carrières dans l'industrie de l'électricité et de l'automatisation Full time

Intralec is a Manufacturers Sales Rep representing quality Suppliers in the Electrical Industry

We are proud to have serviced the Ontario market since 1977

**Inside Sales/Customer Service Associate**

**Main Responsibilities**

Process orders, inquiries and quotations
Promptly solve customer problems
Expedite orders and back orders
Handle returns due to product issues/warranty/order errors
Assist and support the outside sales team
Back-up fellow team members as required
Attend product trainings and sales meetings when requested (some USA travel may be required)
Perform other duties as requested by management

**Qualifications**

High School Degree or equivalent
3+ year Customer Service experience, preferably in the Electrical Industry
Excellent communication skills in English are essential
Ability to work independently and as part of a team
Provide a high level of customer service in a professional and courteous manner
Knowledge of Google Workspace and basic computer skills (will train on suppliers portals)
Ability to multitask
Attention to detail
Positive attitude and enthusiastic

**Intralec Offers**

Competitive Salary
Annual bonus based on company profit
Extensive Health & Dental package for you and dependents
Training and development
Promote from within culture

**Schedule**

Monday - Friday

8 am - 4 pm or 8:30 am - 4:30 pm

**Work Location**

In Person at office located in Mississauga



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