Technical Support Specialist

7 months ago

Nanaimo, Canada Coastal Community Credit Union Full time

**Position Type**:Permanent

**Together, Let’s Do Great Things**

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Technical Support Specialist** to join our IT Solutions team, so if you’re passionate about computer science and technical systems and also have experience with information technology, software solutions, and network security, we’d like to hear from you.

**What’s the role?**

**What are we looking for?**
- Successful completion of a college diploma or university degree in computer science, network administration, web technology or related field;

Ideally, you are a flexible, collaborative team player with:

- Strong working knowledge of Windows 10, Windows Server, Microsoft Office 365, iOS, PC Hardware, and telephone systems;
- Strong analytical and problem solving skills;
- Ability to develop and build key integrated relationships;
- Strong time management skills with the need to provide a quality product within strict timeframes;
- Excellent communication and interpersonal skills;
If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

**What we offer you**:

- Competitive salary
- A comprehensive benefits package including MSP, dental, and extended healthcare
- Employer paid RRSP benefit
- Ongoing support for education and career development

**Who are we?**

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

- We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
- We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
- We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We offer a generous total rewards package and a great work/life balance because we want you to spend your career here. Many people do

We take pride in offering a comprehensive total rewards package and workplace culture that's second to none. This includes a substantial extended benefits package, an impressive 11.50% Employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more

The salary range for this role fits within this career band. Individual job salary range will vary within the career band, based on the skills and requirements of the job posting.

Full Time annual salary range based on 37.50 hour work week.

Operational Specialist - $53,667.00 - $70,559.00

If this role resonates with your passion and skills, we would love to hear from you.

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