Registration Services, Officer

2 months ago

Toronto, Canada State Street Full time

Who we are looking for

We're focused on hiring and developing the most talented people in the industry. We look for employees with diverse backgrounds and perspectives who will thrive in an entrepreneurial culture and contribute to our long-term success.

If you’re looking for your next challenge, take a look at us.

Registration Services, Officer will be responsible for managing fund of funds trade document management process, audit support and client service. They will participate in various projects both client facing and internal

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

Why the role is important

The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions, is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle
- and back-office requirements of institutional investors.

What you will be responsible for

As an Officer you will
- Account for the day-to-day management of team members and the maintenance of assigned activities, allocate and coordinate resources and handle personnel related issues. Deliver the highest quality of client service and ensure appropriate KPIs are in place and understood.
- Review and assist staff with month-end fund of funds trading, review trade packages and assist in resolving trade package related queries, audits and other ad hoc financial reports as required.
- Assist in management and development of strong client relationships relative to Registration Services component. Manage client inquiries and act as escalation point for clients. Review and lead onboarding, conversions, and client change activities, ensure successful implementation and manages expectations. Participate in client meetings, presentations and conferences.
- Produce KPIs for functional team and perform first level review. Act as the escalation point for operational issues, providing technical expertise as needed. Track outstanding queries and issues; be detail oriented and prioritize effectively. Ensure queries are being managed in a timely and positive manner.

What we value

These skills will help you succeed in this role:

- strong critical thinking,
- problem solving,
- decision making skills
- Experience with working with teams in different locations
- Communicate effectively with team members, managers and clients

Education & Preferred Qualifications
- Proficient with a Bachelor’s degree with a focus in related field preferred
- 4-6 years of related experience in transfer agency, fund of funds or fund accounting.

Additional requirements
- Knowledge of Hedge Fund Products including Fund of Hedge Funds
- Exposure to hedge fund audits, Fund of Funds trading process, pricing, corporate action, cash/position reconciliations ,side-pockets, and fee calculation
- Fund of Funds trading documents such as subscription document, redemption document and transfers forms knowledge is an advantage
- Knowledge of Private Equity funds would be an asset

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

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