Assistant to The CEO

3 weeks ago

Ottawa, Canada Restore Medical Clinics Full time

Restore Medical Clinics (RMC) is a fast-paced medical complex that takes a multidisciplinary approach to deliver healthcare services for the total person by providing a full range of medical services in one convenient location. Our vision is to provide compassionate, collaborative, and comprehensive care to all. RMC currently offers patients access to urgent care physicians, family physicians, pediatricians, lab and pharmacy with more to come. We are conveniently located at 786 Bronson Avenue (at Carling) in Ottawa - right next to seniors' residences and the Glebe neighborhood, and minutes from the Ottawa Civic Hospital. Come join a team that shares, collaborates, and learns with a mission to provide an enhanced level of patient care and service experience in our clinics putting patient care first.

As an Assistant to the CEO, you will ensure operational excellence in the delivery of clinic services by consistently executing systems, structures, and processes to support superior business performance. Leading by example, you will coach and mentor administrative staff, while facilitating the efficient daily operations of the clinic and ensuring that all processes align with accepted Best Practices in Ontario. You will work closely with the CEO to fulfill administrative tasks

**Responsibilities & Daily Duties**
- Create or use available resources (reports, tracking tools) to identify gaps in operational
execution, while working closely with the designated Manager and administrative staff to
action process improvements
- Successfully establish and execute plans to ensure office efficiency and effective operational and financial controls for optimal cash management
- Ensure all administrative team members, students and volunteers clearly understand their roles and receive the technical skills training required to meet or exceed expectations
- Provide regular feedback to administrative staff, allowing them to learn and grow
while maintaining RMC’s high standards for service delivery
- Support the CEO in engagement initiatives, including team huddles and management of projects
- Track office supplies and place orders as needed
- Analyze monthly, quarterly, and annual trend data with the CEO to leverage strengths, facilitate priority management, identify areas for improvement
- Prepares documents and presentations as required
- Management of physician schedules
- Assist the CEO with other tasks as required
- Manage social media accounts

**Qualifications & Skills**
- A track record of successful experience in administration
- Prior experience in a medical office strongly preferred
- Knowledge of Telus PS Suite EMR an asset
- Prior experience in a supervisor/leadership role
- College or University degree in a related field
- Impeccable customer service and a client first attitude
- Strong interpersonal, teamwork and team-building abilities
- Excellent self-management, planning, scheduling, and organizational skills
- A commitment to organizational and operational efficiency with an innate desire to help others
- The ability to use objectivity and follow policy

Accessibility:
Restore Medical Clinics aims to provide comprehensive compassionate and collaborative care to all. We are committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

As our vision states, we aim to provide comprehensive and compassionate care, starting with meeting the needs of people with disabilities in a timely manner. We will be doing so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario’s accessibility laws.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

Application question(s):

- Do you have experience managing social media accounts?
- Do you have experience in business administration or entrepreneurship?
- Do you carry a valid driver's license?
- What unique skills could you bring to the role?

Work Location: Hybrid remote in Ottawa, ON

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