Manager, Digital Platform

1 month ago

Mississauga, Canada World Vision Canada Full time

Are you looking for more than a job? At World Vision Canada we offer challenging careers that change the lives of children all over the world and it will change yours too. Come and be part of a team of 400 Canadians with a vision for the world: Life in all its fullness for every child.

You will experience Christian faith in action helping to make real and lasting change in the lives of the world’s most vulnerable children. Join the World Vision Canada team and be part of a powerful and effective force for good:
For Children. For Change. For Life.

**Position**: Manager, Digital Platform
**Reports to**: Chief of Staff, Marketing
**Position Term**: Full Time Permanent
**Primary Location**: Mississauga, Ontario, Canada
**Workplace Type**: Remote (Within Canada)

**Job Purpose**:
The last best experience that anyone has anywhere quickly becomes the minimum expectation for the experience they want everywhere. The need for a robust digital ecosystem is essential to delivering outstanding customer experiences. We’re on a mission to create a supporter-centric digital eco-system that is compelling, intuitive, unique, and ultimately inspires Canadians to join us on the mission to do more for more children. Do you care deeply about leveraging digital technology ethically to do purposeful work? This role may be for you.

The Digital Platform Manager will serve as the vital bridge between the Marketing and IT departments, leveraging deep technology understanding to drive marketing strategies and processes. This role is responsible for delivering and owning the web, messaging and automation platforms our marketers will use to achieve our business goals, enhancing customer engagement and optimizing digital marketing efforts.

**Duties and Responsibilities**:

- Develop, maintain and take overall ownership of the marketing technology platforms which support our marketing, communications and product experience goals.
- Collaborate closely with IT to evaluate, select, and implement marketing technology solutions and architectures that align with business goals.
- Work with marketing Product Owners and Agile Teams to deliver capabilities into the digital platforms which support their product development and manage the integration of marketing technologies with other business systems, ensuring seamless data flow and functionality.
- Lead the evaluation and adoption of new technologies to enhance digital marketing efforts and customer experiences.
- Work with Legal and IT to ensure our data and security requirements are met and ensure compliance with data privacy and security policies in all marketing technology activities.
- Develop and maintain a marketing technology roadmap, prioritizing initiatives based on business impact and technology advancements.
- Ensure the effective training and support of marketing team members on the effective use of marketing technologies and tools.
- Oversee the collection, analysis, and interpretation of data from marketing technologies, providing insights to guide marketing strategies.
- Foster a culture of continuous improvement, encouraging experimentation and innovation in the use of technology in marketing.

**Desired Experience & Qualifications**:

- Develop, maintain and take overall ownership of the marketing technology platforms which support our marketing, communications and product experience goals.
- Collaborate closely with IT to evaluate, select, and implement marketing technology solutions and architectures that align with business goals.
- Work with marketing Product Owners and Agile Teams to deliver capabilities into the digital platforms which support their product development and manage the integration of marketing technologies with other business systems, ensuring seamless data flow and functionality.
- Lead the evaluation and adoption of new technologies to enhance digital marketing efforts and customer experiences.
- Work with Legal and IT to ensure our data and security requirements are met and ensure compliance with data privacy and security policies in all marketing technology activities.
- Develop and maintain a marketing technology roadmap, prioritizing initiatives based on business impact and technology advancements.
- Ensure the effective training and support of marketing team members on the effective use of marketing technologies and tools.
- Oversee the collection, analysis, and interpretation of data from marketing technologies, providing insights to guide marketing strategies.
- Foster a culture of continuous improvement, encouraging experimentation and innovation in the use of technology in marketing.

Why Consider Us?
- World Vision Canada has consistently been awarded Canada’s and the GTA’s top employers. Other awards granted are for financial transparency, marketing, customer service and for the work we do in the field.
- We are Canada’s largest development, relief and advocacy non-profit.
- Competitive total rewards package.
- You get extra time

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