Product Coordinator

2 months ago

Toronto, Canada ERIS Info. Full time

**One growing team. One single-minded goal.**

To innovate intuitive, responsive products to make environmental professionals' work lives easier.

ERIS has been providing critical risk and historical information on properties in Canada since 1999. In late 2013, ERIS launched in the United States, as the first and only company to provide environmental risk information for both countries. ERIS delivers accurate, comprehensive, and innovative on-demand database research services quickly and with a service-first attitude.

**Position Overview**:
**Specific Responsibilities and Daily Tasks**:

- Ensure that backlog items (user stories, tasks, bugs, etc.) are well-defined, clearly documented, and prioritized according to their value and urgency.
- Assist in creating, refining, and prioritizing the product backlog based on business goals, user needs, and market trends.
- Coordinate cross-functional teams, including engineering, marketing, production and customer support, to ensure timely and successful product releases.
- Work closely with the QA team to ensure that backlog items meet quality standards and are ready for release.
- Serve as a liaison between the production team and development teams to ensure clarity on backlog items and priorities.
- Propose and implement improvements to increase efficiency and effectiveness in product coordination.
- Administer product documentation, including architecture, data flows, functional requirements, user manuals, help pages and other product-related documentation.
- Actively participate in organization initiatives, planning, and review discussions.
- Support project team members in the analysis of issues found in production.
- Assist in testing and communication of bugs and product issues.
- Facilitate communication between front-end and back-end developers, designers, and product managers to ensure alignment across teams.
- Establish and maintain excellent relationships with all internal departments.
- Participation in development lifecycle tasks such as task estimation and sprint planning.
- Understand the points of integration between the different systems and highlight the potential risks associated with the delivery of solutions.
- Provide weekly updates to management on projects and initiatives.
- Other duties as assigned.

**W**hat We Offer**:

- A culture based on caring, ownership, accountability, and integrity. Our teams are agile, collaborative, innovative and continually strive for excellence.
- We encourage a healthy work-life balance in a fast-paced expanding company.
- We treat others with respect and fairness and strive for clear and open communication at all levels.
- We are passionate about building an inclusive and diverse workplace that others envy.

If you are excited about this opportunity and feel it aligns with your strengths, interests and aspirations, we encourage you to submit your thoughtful cover letter and resume.**Please note that only those selected for an interview will be notified.**

**Knowledge & Educational Requirements**:

- University degree in computer science, or equivalent education and experience.
- 1-3 years of experience in product & project coordination, or a related role, preferably within the software industry.
- Extensive knowledge of the product development lifecycle and development best practices.
- Knowledge of Change Management concepts
- Experience working in a software development environment with cross-functional teams.
- Experience with system integrations, APIs, and cloud platforms is a plus.
- Experience with SQL and relational databases.

**Skills**:

- Strong analytical and problem-solving skills with a keen attention to detail.
- Excellent written and verbal communication skills with the ability to convey technical concepts to non-technical stakeholders.
- Strong interpersonal skills, proactive attitude, and the ability to work effectively in a team environment.
- Initiative to learn new technologies / innovations, contribute new ideas to strengthen the solution.
- Ability to handle multiple major projects simultaneously, from conception through completion.
- Strong organizational skills and must be able to work independently.
- Ability to ability to multi-task and work under pressure and thrive in a fast-paced environment, while meeting internal schedules and deadlines.

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