Intake Coordinator
6 months ago
**Location**: Multiple Locations (3), Alberta
**Term**: Permanent, Full-time
**Job Summary**:
**Duties and Responsibilities**:
- Support the Mental Health & Wellness Outreach Team by assisting in coordinating the on-call rotation schedule, assist in scheduling transfer meetings and/or community referrals.
- Assist in the management of communication efforts while coordinating monthly meetings with our integrated support service delivery partners.
- Maintain client confidentiality in accordance with various legislations.
- Screen all calls for severity and follow risk assessment protocol.
- Provide crisis intervention, support, and resource referrals as required.
- Complete all documentation according to standards established by the or organization and legislation.
- Debrief with the Outreach team following crisis intervention response.
- Conduct mental health status, suicide assessment and intervention methods.
- Determine appropriate wellness support course of action for the client situation.
- Establish positive relationships with other team members, supervisors, and community professionals and agencies in order to develop and implement client treatment plans.
- Other duties as required.
**Qualifications and Skills**:
- 1-3 years direct experience working within Mental Health and/or Crisis Response.
- Completion of post-secondary education in the Human Services/ Health Sciences/ Psychology or related field.
- Experience in leading a team or in a coordinator role would be an asset.
- Knowledge of Cree and/or Dene language is considered an asset.
- Experience working with Indigenous communities is considered an asset.
**Requirements**:
- Criminal Record Check with Vulnerable Sector Check.
- Child Intervention Record Check.
- Class 5 License with a clear Drivers abstract.
- Provide after-hours and/or on call response is required.
- Understand Children’s Services and Prevention Programming.
- Intervention Strategies training would be considered an asset.
- Excellent written and verbal communication skills.
- Excellent time management skills and ability to multi-task and prioritize work.
- Problem-solving and conflict resolution abilities.
- Strong organizational and planning skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- On call
Application question(s):
**Education**:
- Secondary School (required)
**Experience**:
- Mental Health and/or Crisis Response: 1 year (required)
Willingness to travel:
- 50% (preferred)
Work Location: In person
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