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Administration Assistant

1 month ago

Burlington, Canada Brookhaven Psychotherapy Full time

**Brookhaven Psychotherapy**

**Pay**: 20 dollars per hour

**Shifts will be **Monday to Thursday 9 to 4

**Location**: Currently this position is remote, with the possibility of being in-person in the future (Burlington)

This role will report to Clinic Director

**About Us**

Brookhaven Psychotherapy is a team of licensed psychotherapists offering in person and virtual therapy to individuals, families and couples in London, Burlington and Oakville.

**Our Vision**
- We help people find their happiness._

**Our Core Values**
- Authenticity, Integrity_
- Be a Team Player_
- Work Hard, Play Hard_

**To succeed in this role..**

You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients directly and offering free consultation to help them match with the most appropriate therapist on our team.

**Qualifications**
- 1-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk)
- Psychology undergraduate students and graduates are welcome

**Responsibilities**
- Supporting therapists with client bookings, payments, administration intake & consent forms, etc.
- Completing financial reports
- Maintaining Quality Assurance (follow up to payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered)
- Claims confirmations from Insurance companies
- Dynamic, self-motivated individual with the ability to work independently, proactively and well under pressure
- Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients
- Confidence to share ideas and constructive criticism to help us grow
- Juggling multiple projects and to-do’s simultaneously is no problem for you — you work well under pressure, meet deadlines and keep promises
- Tech savvy (we are mostly paper-less and everything is online)
- An appetite for innovation and simplicity who is highly process oriented
- Working autonomously comes easy to you but you also love collaborating with a talented team
- Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, Windows in a work environment
- Knowledge of Jane software is an asset

**Application Process**:
In addition to submitting a resume and cover letter:
We thank all applicants for their interests: Only those under consideration will be contacted.

**Job Type**: Part-time
Part-time hours: 26 per week

**Salary**: From $20.00 per hour

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- Administrative experience: 1 year (required)

Work Location: Hybrid remote in Burlington, ON

Expected start date: 2023-04-03

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