Inside Sales Representative

7 months ago

Victoria, Canada Foundation Building Materials Full time

**Job description**

**Got Sales Skills?**

Inside Sales Professionals are a talented group of individuals that can discover sales opportunities on a consultative basis and able turn leads into new customers. The **Inside Sales Professiona**l will play a key role in continuing our successful track record of customer service and Branch performance. This position requires that the individual primarily handle the front counter sales focusing on customer relationship, managing sales of the company’s products and services, tracking, investigating, and reporting sales information while interfacing with an internal team and external vendors.

At **FBM** we believe in doing business with integrity and being the Company of Choice for both our customers and our team.

Come build your career with an exciting and growing organization within the building products industry

**Why join us?**
- Monday - Friday schedule - weekends off.
- Equipment training & tickets supplied by FBM
- Dental care
- Disability insurance
- Employee family assistance program
- Extended health care
- Life insurance
- RRSP match
- Competitive pay
- Endless training provided through the FBM Academy

**Essential Inside Sales Duties and Responsibilities**:

- Dependable and great work ethic
- Basic understanding and knowledge of building materials
- Code and input customer orders, pricing information and additional data into the computer system
- Continuously improve and maintain in-depth product knowledge
- Coordinate deliveries with operations staff
- Assist walk-in customers
- Handle and resolve customer issues
- Assist Outside Sales Representatives as needed
- Maintain effective communication with customers, management, and Outside Sales Representatives
- Focus on securing the profitable sales opportunity with each customer through excellent selling, service and problem-solving
- Effective at up selling and cross selling
- Coordinate purchase and delivery of special products. Obtain information on pricing specifications, uses and availability
- Maintain stock levels on the sales floor and in the stockroom
- Operate and balance cash register daily
- As needed, initiate telephone calls to customers to generate sales
- Respond swiftly and courteously to customer complaints or inquiries
- When required, participate in monthly and/or annual physical inventories
- Support our company values in the stated areas of Safety, Customer Focus, Teamwork, Integrity, and being the company of choice for both employees and customers
- Must be able to pass drug screening and background check

**Skills and Abilities**:

- Strong verbal and written communication skills.
- Computer Savvy
- Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
- Relationship builder with repeat customers.
- Works well under pressure and with a sense of urgency.

Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 4,500 employees in more than 250 locations throughout the US and Canada. FBM’s core values - safety first, a focus on customers and team members, honesty, and integrity - Form the foundation for an outstanding customer experience that is recognized across the industry. FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable Provincial and Federal law.

**Job Types**: Full-time, Permanent

**Salary**: $54,000.00-$58,000.00 per year

**Salary**: $54,000.00-$58,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Victoria, BC V8Z 1B4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (preferred)

Work Location: In person

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