Hearing Care Coordinator

3 months ago


Gloucester, Canada Kowalski Hearing Solutions Full time

**Overview**

We also looking for someone who is dedicated, committed to a long-term working relationship and would value being a key part of our team.

**Duties**:

- Guide and support the customer through the first point of contact.
- Manage the scheduling of patient appointments for new and existing clients.
- Assist with patient inquiries and provide information on services.
- Maintain accurate and up-to-date patient records.
- Create patient invoices and process payments.
- Stocking, ordering and organizing hearing aids and parts.
- Minor cleaning and repairs of hearing aids.
- Using and creating office forms in Excel and Word.

**Requirements**:

- Recent experience as a receptionist or similar role
- A kind, patient and compassionate personality
- A professional demeanor with excellent communication and time management skills
- Be able to problem solve and take ownership of a situation
- Independently driven, resourceful and self-sufficient
- Excellent customer service skills
- Fluent in English and French languages, both verbal and written

**Job Type**:

- In-Person Monday-Thursday 9AM to 5PM and Friday 9AM to 3PM

**Education and Experience**:

- College Diploma in applicable field or High School Diploma with 1 or more years of recent experience.

Pay: $20.00-$22.00 per hour

Expected hours: 36 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

Work Location: In person



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