Patient Care Manager Seniors Health

5 days ago

Toronto, Canada Providence Healthcare Full time

***:
The Seniors’ Health and Ambulatory Care program is recruiting a full-time, permanent Patient Care Manager for its Specialized Geriatric Services, and Adult Day Program at Providence Healthcare. This opportunity will be of interest to leaders who value and foster a senior friendly approach to care. In addition, being results orientated and comfortable working in a fast paced post-acute care setting is required.

You must be able to work using a collaborative, open and client-centered approach with patients, families, community stakeholders and inter-professional staff. This role actively engages with external stakeholders (e.g. Regional Geriatric Program of Toronto) to advance the delivery of seniors’ programs and services at Unity Health Toronto.

The Patient Care Manager, Specialized Geriatric Services and Adult Day Program, promotes and facilitates senior friendly care inclusive of evidenced-based care under the direction of the Senior Clinical Program Director, Seniors’ Health & Ambulatory Care. This will be accomplished through the implementation and use of quality improvement, utilization management, risk management, professional practice standards, staff development, information systems, outpatient and community services benchmarking targets and resource/supply chain management.

**MAJOR RESPONSIBILITIES**:

- Accountable for maintaining efficient, effective operations within a defined fiscal envelope and day to day management while ensuring professional practice and staff development are in keeping with changing needs;
- Promotes best practices and evidence-based care through the implementation of initiatives that are aligned with strategic directions of the organization;
- Responsible for ensuring that roles, responsibilities, functions and care delivery models continue to evolve to meet changing patient/client, family, departmental and corporate needs;
- Develops and evaluates quality improvement initiatives in focus areas;
- Participates and collaborates in planning, developing and delivery of programs and services; accountable for targets and outcomes;
- Provides leadership to the inter-professional team in order to ensure the holistic needs and preferences of individual patients/clients are assessed and guide care planning;
- Works closely with the Senior Clinical Program Director, Seniors’ Health & Ambulatory Care, and Medical Director, Seniors’ Health, to ensure quality programming;
- Maintain direct communication and collaboration with patients/clients and families to ensure participation in and satisfaction with care;
- Liaise with external and internal referral and care partners to ensure that outpatient, outreach and community services and processes are well managed;
- Maintain a well-established relationship with the Adult Day Program Operations Lead, Inter-professional teams and a good rapport with other departments within the organization;
- Ensures that an integrated, effective plan of care is developed, implemented and evaluated;
- Seeks, communicates and implements geriatric rehabilitation best practice and senior friendly care approaches;
- Implements methodological approaches to achieving improvements in patient/client access and flow; works collaboratively to ensure seamless care across the Seniors Health & Ambulatory portfolio; and
- Participates actively in Program specific and Hospital-wide initiatives through Committee and Council membership, and Hospital planning and management forums.

**QUALIFICATIONS/SKILL REQUIRED**:

- Clinical background with current registration in good standing with a Regulated Health Professional College;
- Master’s Degree preferred;
- Three to five years strong clinical and/or leadership experience in seniors’ health services in a health care setting providing care/service for older adults;
- Strong leadership skills including demonstrated effectiveness with designing, planning, managing and change management;
- Demonstrated ability to foster partnerships to advance patient/client and family-centered care;
- Demonstrated evidence of innovative leadership and strong physician engagement skills, with proven ability to foster a collaborative team;
- Superior communication, conflict resolution and problem solving skills within a complex and dynamic resource environment;
- Demonstrated excellent budgeting and financial management skills;
- Experience in facilitating, collaborating and negotiating effective resolution of human resource issues;
- Demonstrated human resource management skills including recruitment and retention of staff;
- Demonstrated strong commitment to patient/client safety, best practice and innovation in patient/client care delivery;
- Must be able to multi-task, set priorities in a fast-paced setting;
- Excellent record of attendance and punctuality; and
- Knowledge and understanding of LEAN methodology an asset.
- Note:_

LI-MR1

  • Patient Care Manager

    7 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE**:CAREER OPPORTUNITY** **Patient Care Manager, Permanent Full-Time** **Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Manager

    7 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager** **Permanent Full-Time** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and...

  • Patient Care Manager

    7 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager for the Palliative Care Unit and Allied Health Team** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or...

  • Patient Care Manager

    7 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for a Patient Care Manager for the Palliative Care Unit and Allied Health Team** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or...

  • Senior Patient Experience Manager

    3 weeks ago

    Old Toronto, Canada Ontario Health Full time

    Transforming Health Care through Patient-Centred LeadershipWe are seeking an exceptional leader to join our team at Ontario Health, where we are dedicated to advancing the health and well-being of individuals and communities across the province.About the Role:The Senior Patient Experience Manager will be a key member of our Person Reported Measurement (PRM)...

  • Patient Care Manager Rehab

    7 months ago

    Toronto, Canada Unity Health Toronto Full time

    ***: The Patient Care Manager is accountable for the day-to-day operations and utilization of resources for the patient care units by providing collaborative leadership, mentorship, education and communication within an inter-professional team to achieve measurable outcomes and performance targets with an emphasis on patient, family and staff satisfaction...

  • Patient Care Manager Rehab

    7 months ago

    Toronto, Canada Unity Health Toronto Full time

    ***: The Patient Care Manager is accountable for the day-to-day operations and utilization of resources for the patient care unit by providing collaborative leadership, mentorship, education and communication within an inter-professional team to achieve measurable outcomes and performance target with an emphasis on patient, family and staff satisfaction and...

  • Patient Care Coordinator

    7 months ago

    Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for** **Patient Care Coordinator** **Full Time** **Harbour Lights** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or persistent...

  • Patient Care Manager

    7 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE: CAREER OPPORTUNITY** **Patient Care Manager, Permanent Full-Time** **Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional care, and Palliative Care services. The care and services...

  • Patient Care Manager

    7 months ago

    Toronto, Canada The Salvation Army Toronto Grace Health Care Centre Full time

    TORONTO GRACE HEALTH CENTRE: CAREER OPPORTUNITY **Patient Care Manager, Permanent Full-Time** **Palliative Care Unit and Complex Continuing Care Unit** The Toronto Grace Health Centre (TGHC) provides, specialized care to those individuals who require Complex Continuing Care, Post-Acute Care Rehabilitation, Transitional Care, and Palliative Care services....

  • Patient Care Manager, Ambulatory Oncology

    3 weeks ago

    Toronto, Canada Sinai Health Full time

    Sinai Health is looking for an adept and trusted nursing leader who is aligned to our purpose to join our team as the Patient Care Manager (PCM) for our ambulatory oncology services. This role reports to the Senior Clinical Program Director for Surgical Services. As a member of the leadership team, the PCM is responsible for the delivery of safe, high...

  • Patient Care Manager Emergency

    3 months ago

    Toronto, Canada Unity Health Toronto Full time

    The St. Joseph's Health Centre Emergency Department at Unity Health Toronto serves a large and diverse population across the lifespan. Our busy ED serves over 100,000 patients per year. We are in the midst of a number of small-scale renovation projects to better support our staff to delivery high quality care to our community in our pediatric, ambulatory,...

  • Patient Care Coordinator/admin

    7 months ago

    Toronto, Canada Circle Care Physiotherapy & Health Group Full time

    **About us** Circle Care is a forward-thinking clinic located in Leslieville at Gerrard Square. Gerrard Square is a busy mall with heavy foot traffic brought in by anchor stores such as Wal-Mart, Home Depot, Planet fitness, LCBO, and Food Basics just to name a few. We are 2,000 square feet of the mall, and have a gym space for rehabilitation therapy and...

  • Patient Care Technician

    4 months ago

    Toronto, Canada Men's Care Clinic Full time

    **Job description** Men’s Health Clinics is the first clinic of its kind, enhancing male confidence through a series of laser hair restoration, shockwave technology and injectables treatments in a discreet and welcoming environment, with a high focus on treatment of Erectile Dysfunction. Part of a rapidly expanding brand of clinics across Ontario, we are...

  • Patient Care Technician

    4 months ago

    Toronto, Canada Men's Care Clinic Full time

    **Job description** Men’s Health Clinics is the first clinic of its kind, enhancing male confidence through a series of laser hair restoration, shockwave technology and injectables treatments in a discreet and welcoming environment, with a high focus on treatment of Erectile Dysfunction. Part of a rapidly expanding brand of clinics across Ontario, we are...

  • Junior Patient Experience Analyst

    7 months ago

    Toronto, Canada Spectrum Health Care Full time

    **Company Description** Spectrum Health Care is hiring a **Junior Patient Experience Analyst** for our corporate office in **Toronto**. As a **Junior Patient Experience Analyst**, you will be responsible for completing patient surveys and analyzing and interpreting the data for stakeholders. This role is for you if: - You are customer service superstar -...

  • Patient Care Assistant

    2 days ago

    Toronto, Canada University Health Network Full time

    CUPE JOB POSTING #904525 Position: Patient Care Assistant (1 position) Site: Toronto Western Hospital Department: Neurovascular Unit Reports To: Manager Salary Range: $24.54 - $25.31 per hour (Start rate: $24.54 per hour in accordance with collective agreement requirements) Hours: Various Shifts: d/e/wk 8 and 12 hrs Status: Permanent Part-time University...

  • Patient Care Manager

    6 days ago

    Toronto, Canada St. Joseph's Health Centre Full time

    Reporting to the Senior Clinical Program Director for Oncology and Endoscopy Program across Unity Health Toronto, we are seeking a results oriented individual who demonstrates a leadership style that is visionary, creative and collaborative to lead the clinical teams responsible for the care of our patients and families. Included in the Portfolio is a 31-36...

  • Patient Care Manager

    6 days ago

    Toronto, Canada St. Joseph's Health Centre Full time

    Reporting to the Senior Clinical Program Director for Oncology and Endoscopy Program across Unity Health Toronto, we are seeking a results oriented individual who demonstrates a leadership style that is visionary, creative and collaborative to lead the clinical teams responsible for the care of our patients and families. Included in the Portfolio is a 31-36...

  • Patient Care Manager

    7 months ago

    Toronto, Canada Runnymede Healthcare Centre Full time

    **Patient Care Manager - Permanent Full-Time** As a member of the Management Team, the Patient Care Manager is accountable for leading initiatives and implementing change on the patient care floors with the goal of accountability, respect, excellent patient care, clinical best practices, and innovation. The Patient Care Manager is responsible for the...