Catering Sales Executive
2 weeks ago
**Additional Information** Local Catering Focuses, Eligible for Quarterly Bonus
**Job Number** 23116238
**Job Category** Sales & Marketing
**Location** Courtyard Toronto Downtown, 475 Yonge Street, Toronto, ONT, Canada
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
- Bonus Eligible
Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
**Required**:
- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
**Preferred**:
- Catering sales experience.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Manages the sales efforts for the property including local corporate and social catering.
- Responds to incoming catering opportunities for the property.
- Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
- Designs, develops and sells creative catered events.
- Maximizes revenue by up-selling packages and creative food and beverage.
- Manages catering sales revenue and operation budgets, and provides forecasting reports.
- Develops menus that drive sales.
- Assists with selling, implementation and follow-through of catering promotions.
- Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brands
- Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
- Handles social and local corporate catering opportunities that are above sales office parameters.
- Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
- Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
- Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Works collaboratively with off-property sales channels (e.g., Sales Office, Market Sales) to establish coordinated sales efforts that are complementary and not duplicative.
- Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/even
-
Catering Sales Executive
3 weeks ago
Toronto, Canada The Ritz-Carlton Full timeJOB SUMMARY Handles social and local corporate catering opportunities that are above sales office parameters. Contracts and closes local catering and social business and verifies that business is turned over properly and in a timely fashion for quality service delivery. Achieves catering revenue goals by actively up-selling each business opportunity to...
-
Director of Catering Sales
5 days ago
Toronto, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts...
-
Director of Catering Sales
6 days ago
Toronto, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts...
-
Director of Catering Sales
6 days ago
Toronto, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts...
-
Director of Catering Sales
1 day ago
Toronto, Canada Blue Shock Executive Search Full timeAbout Us:Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as...
-
Director of Catering Sales
6 days ago
Toronto, ON, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts...
-
Director of Catering Sales
7 days ago
Toronto, ON, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts...
-
Director of Catering Sales
5 days ago
Greater Toronto Area, Canada Blue Shock Executive Search Full timeAbout Us:Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as...
-
Director of Catering Sales
7 days ago
Greater Toronto Area, Canada Blue Shock Executive Search Full timeAbout Us:Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as...
-
Director of Catering Sales
6 days ago
Greater Toronto Area, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts...
-
Director of Catering Sales
6 days ago
Greater Toronto Area, Canada Blue Shock Executive Search Full timeAbout Us:Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as...
-
Director of Catering Sales
4 days ago
Greater Toronto Area, Canada, Ontario Blue Shock Executive Search Full timeAbout Us:Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as...
-
Event & Catering Sales Associates and Managers
4 weeks ago
Toronto, Canada Eatertainment Events and Catering Full time**Job description** Eatertainment is one of Canada’s leading Event & Catering companies with over 30 venues within its portfolio and a 20+ year track record of producing some of the country’s top events. As we add more exclusive venues and clients, we are looking for passionate event professionals with industry experience to join our team! Reporting to...
-
Sales Development Executive
7 days ago
Toronto, ON, Canada Blue Shock Executive Search Full timeAbout Us: Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. Continuing to gain acclaim, they have curated a remarkable collection of distinctive venues, including renowned event spaces. Job Title: Director of...
-
Catering Sales Manager
3 weeks ago
Toronto, Canada Marriott Worldwide Full time**Additional Information** Catering Sales Manager **Job Number** 22191392 **Job Category** Sales & Marketing **Location** The Ritz-Carlton Toronto, 181 Wellington Street West, Toronto, ONT, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Handles social and local...
-
Director of Catering Sales
1 day ago
Old Toronto, Canada EightSix Network Inc Full timeBlue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your...
-
Director of Catering Sales
1 day ago
Old Toronto, Canada EightSix Network Inc Full timeBlue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our dedicated team acts as your...
-
catering supervisor
3 weeks ago
Toronto, Canada Encore Catering Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingCatering firmTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal...
-
catering supervisor
2 weeks ago
Toronto, Canada Encore Catering Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingCatering firmTasksEstablish methods to meet work schedulesSupervise and co-ordinate activities of staff who prepare and portion foodTrain staff in job duties, sanitation and safety proceduresEstimate ingredient and supplies required for meal preparation Ensure that...
-
Catering Sales Manager
4 weeks ago
Toronto, Canada Chelsea Hotel Full timeJob Summary This position will be responsible for introducing Chelsea Hotel, Toronto and LHG brand to all market segments and the surrounding communities. They are accountable for the achievement or overachievement of catering food and beverage revenue goals, solicitation activity, lead development, market research, create & deploy marketing initiatives...
