Corporate Travel Associate

3 months ago

Toronto, Canada Trindent Consulting Full time

**Role Overview**

**Trindent Consulting is looking for an energetic, organized and detail-oriented individual to join our team. Reporting to the Office Manager, the Corporate Travel Associate will play a key role in supporting a large team of staff that travel to various locations globally most of the week. The work will occur from our offices in Downtown Toronto on a full-time basis.**

**Key Accountabilities**:

- ** Strategize and Optimize Airfare Bookings**: Develop and implement strategies for booking airfares that ensure maximum value and practicality for staff travel. Continuously analyze and optimize booking processes to achieve cost savings and efficiency.
- **Track and Maximize Refunds and Credits**: Monitor refunds and credits with various airlines, ensuring optimal value for money. Develop systems to track and utilize these credits effectively.
- **Negotiate and Manage Corporate Rates**: Strategically negotiate and contract corporate rates for hotels and vehicle rentals. Ensure maximum value and transparency for traveling staff, while maintaining strong vendor relationships.
- **Conduct Cost/Benefit Analysis**: Perform complex cost/benefit analyses on multi-city itineraries to ensure policy compliance and cost-effectiveness. Provide recommendations for optimizing travel routes and expenses.
- **Manage Internal Travel Agency Operations**: Oversee the operations of an internal travel agency, ensuring excellent service, speed, and accuracy. Develop and implement processes to adhere to budgets and policies while enhancing service quality.
- **Maintain Office and Building Orderliness**: Ensure the general orderliness and cleanliness of the office and building premises. Develop and implement maintenance schedules and protocols.
- **Vendor Relationship Management**: Strategically manage vendor relationships to ensure high-quality service and cost-effectiveness. Continuously evaluate and optimize vendor performance.
- **Optimize Administrative, IT, and Real Estate Processes**: Perform and oversee administrative, IT, or real estate duties and ad hoc projects. Identify opportunities for process improvements and implement innovative solutions to enhance efficiency and effectiveness

**Required Skills**:

- ** Bachelor’s Degree and good evidence of problem-solving skills a must.**
- **3-5 years of experience in high-volume corporate travel, or with a leading travel agency.**:

- **Exceptional written and verbal communication skills.**:

- **Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).**:

- ** Experienced in using telecommunication platforms (i.e., conference calls, video**
**conferencing, web meetings, etc.).**:

- **Detail-oriented and works with a sense of urgency.**:

- **Highly sociable, courteous, and professional.**:

- **Ability to manage competing demands and priorities.**:

- **Assertive and confident to work with strong personalities.**:

- **Embraces problem solving challenges and opportunities.

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