Ticket Operations Representative
2 months ago
**THE OPPORTUNITY AWAITS YOU**
Similar to other Signature Events at REAL, we want to first reach out to our employees to see if there is interest in committing to a 4 or 5 day block for Queen City Exhibition. All of the blocks will run in between the dates of August 2nd until August 6th 2023. When you commit to the whole block you can expect to be stationed at the same location for the duration of the event.
**Ticket Operations Representative Block Shifts will be as follows**:
**WHAT YOU WILL DO**
- Accurately operate Ticketmaster computer ticketing system, scanners, printers, and other ticketing systems technologies to sell tickets for events held at REAL venues.
- Navigate multiple apps, including but not limited to Ticketmaster and client apps on smartphones and other mobile devices.
- Properly scan every guest's ticket to ensure that each guest that enters any ticketed event on the property has a valid ticket.
- Proactively address guests' ticket needs by answering questions, giving directions and other information regarding REAL's venues, never avoiding a guest, or leaving a question unanswered.
- Remaining friendly and attentive to the needs of all guests and provide superior customer service to all internal and external clients.
- Performing other duties as allocated.
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