Customer Service Agent

1 week ago

Candiac, Canada Techniseal Full time

_**We care about your health and your future**:_
- **Group Insurance: premiums paid by Employer (except LTD)**:

- **Employee and Family Assistance Program (PAEF) + Telemedecine**:

- **Group RRSP: Matching plan up to a maximum of 5% (as soon as you are hired)**:

- **Personal Leave - three (3) days/year - Product discounts**:

- **Vacation + paid holiday season company closure**:

- **On-site parking with electric charging stations**

Would you like to work in an organization that puts its employees first, that is committed to supporting you in your professional development? Do you want to pursue your career in a company that continues to grow? This position is for you.

**OPPORTUNITY: CUSTOMER SERVICE AGENT**

Reporting to the Customer Service Supervisor, the person will mainly assume the following tasks:

- Respond to price and inventory availability inquiries
- Request transport/ freight costs
- Correspond daily with customers and company representatives
- Offer the product that best meets our customer’s needs
- Order entry in ERP system
- Validate order entry accuracy in relation to purchase order (codes, prices, descriptions)
- Verify agreements for exceptions
- Calculate transport costs based on order
- Ensure inventory availability and location site (sand)
- Transportation/ logistics planning
- Prepare necessary documents for shipment of goods
- Calculate transport rates according to applicable charts
- Track deliveries
- Other related administrative tasks for customer service.

**Skills required**:
Essential - Perfectly bilingual

Essential - Minimum of 5 years in a customer service

Essential - Proficient in Microsoft Office (word/Excel) and Outlook

Essential - High school diploma

Asset -- Experience in a large retail and distribution and EDI company

Asset - Training in customer service

Asset
- Education or experience in Logistics transport

Asset
- Transportation of Dangerous Goods certificate

Asset
- Knowledge of ERP system

**Abilities**:
Good written and grammar skills in both French and English

Customer oriented and great communication skills
Sense of organization and meticulous
Dynamic and Strong team spirit
Organized and good management of priorities

Focused and detailed oriented

**Job Types**: Full-time, Permanent

**Salary**: From $44,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Candiac, QC J5R 6X1: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 5 years (required)

Shift availability:

- Day Shift (required)

Work Location: In person

Expected start date: 2023-07-03

  • Customer Service Agent-techniseal, Candiac Qc

    2 weeks ago

    Candiac, Canada Techniseal Full time

    Job ID: 489538 Techniseal, now a division of Oldcastle® Building Products, is located on the South Shore of Montreal and is an innovative Canadian company originally founded in 1984. We develop, manufacture and distribute a full range of premium quality products for the cleaning and protection of exterior surfaces. World leader in the production of...

  • Agent Service à La Clientèle

    2 months ago

    Candiac, Canada Équipements Brossard Full time

    **Agent Service à la clientèle**: **Candiac**: - Retour Postuler - Partager **Description**: **Nous sommes à la recherche d’un Agent service à la clientèle qui CARBURE aux défis**_Attention, on tient à t’avertir qu’on est tanné des affichages traditionnels et on pense qu’il est plutôt le temps de se parler différemment _ **Qui est la...

  • Customer Service Representative

    2 weeks ago

    Candiac, Canada Cascades Full time

    Your challenge!- Description longue- Conciliation travail-famille (télétravail et horaire flexible à 40h/semaine); - Assurance collective et Régime de retraite avec contributions de l’entreprise; - Espace gym accessible et/ou pratique d’activités sportives; - Régime de partage aux profits (pas une, mais deux fois par année!); - Programme d’aide...

  • Customer service representative

    4 weeks ago

    Candiac, Canada Randstad Canada Full time

    Are you passionate about customer service? You are looking for a company where family culture comes first. Are you looking for a hybrid job on the south shore of Montreal? Do you like to be autonomous in your role?I have the job for you! A company in the field of doors and windows is looking for its new customer service representative!Position: Customer...

  • Customer service representative

    4 weeks ago

    Candiac, Canada Randstad Canada Full time

    Are you passionate about customer service? You are looking for a company where family culture comes first. Are you looking for a hybrid job on the south shore of Montreal? Do you like to be autonomous in your role?I have the job for you! A company in the field of doors and windows is looking for its new customer service representative!Position: Customer...

  • Agent(E) Au Service à La Clientèle

    1 week ago

    Candiac, Canada Techniseal Full time

    _**Nous avons à cœur votre santé et votre futur**:_ - **Assurances collectives dont les primes sont payées par l’employeur (sauf ILD)** - **Programme Aide aux Employés et Familles (PAEF) + télémédecine** - **REER collectif : Régime de contrepartie jusqu’à un maximum de 5%** - **Congés personnels = trois (3) jrs/année + Rabais produits...

  • Customer Service Representative

    1 week ago

    Candiac, Canada Scotiabank Full time

    Requisition ID: 178309 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Candiac/ Temporary/ Part-Time (15h), you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Csr - Customer Service Representative

    5 days ago

    Candiac, Canada Bureau en Gros Full time

    : 1273611 **Position Summary**: Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of...

  • Agent(E) Administratif(Ve)

    2 months ago

    Candiac, Canada BJC Full time

    Se joindre à BJC c’est opter pour un cabinet comptable où les **relations sont > que les chiffres**. C’est bâtir sa carrière sur des valeurs profondément ancrées : le respect, l’intégrité, la rigueur et l’esprit d’équipe. BJC c’est une équipe de plus de 115 personnes, basée à Sainte-Julie et Candiac, dont les compétences et les...

  • Agent(E) Service à La Clientèle

    2 weeks ago

    Candiac, Canada Équipements Brossard Full time

    **Nous sommes à la recherche d’un AGENT(E) SERVICE À LA CLIENTÈLE qui CARBURE aux défis**_Attention, on tient à t’avertir qu’on est tanné des affichages traditionnels et on pense qu’il est plutôt le temps de se parler différemment _ **Qui est la famille Équipements Brossard?** Nous sommes plus de 165 experts passionnés qui ont comme...

  • Customer Service Representative

    2 weeks ago

    Candiac, Canada Scotiabank Full time

    Requisition ID: 198796 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Candiac/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Agent(E) Service À La ClientÈle-techniseal

    1 month ago

    Candiac, Canada Techniseal Full time

    Job ID: 489538 Pionnier dans le développement de solutions pour l'entretien des surfaces extérieures, Techniseal est depuis plus de 30 ans leader mondial dans le domaine du sable polymère et manufacturier renommé de produits pour le nettoyage et la protection des pavés de béton. Créée en 1984, elle fait maintenant partie de la grande famille...

  • Conseiller(ère) en Voyages

    6 days ago

    Candiac, Canada Voyages Couleurs du Monde Full time

    Voyages Couleurs du Monde, agence de voyages en pleine expansion et établie dans sa communauté depuis maintenant 13 ans, est à la recherche d’un conseiller ou d’une conseillère en voyages junior ou d’un agent technique pour épauler sa belle équipe et servir sa fidèle clientèle toujours grandissante. La personne recherchée doit avoir un...

  • Conseiller(ère) en Voyages

    3 weeks ago

    Candiac, Canada Voyages Couleurs du Monde Full time

    Voyages Couleurs du Monde, agence de voyages en pleine expansion et établie dans sa communauté (sur la Rive-Sud de Montréal) depuis maintenant 13 ans, est à la recherche d’un conseiller ou d’une conseillère en voyages junior ou d’un agent technique pour épauler sa belle équipe et servir sa fidèle clientèle toujours grandissante. La personne...

  • Customer Experience Associate

    1 month ago

    Candiac, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Customer Experience Associate

    1 month ago

    Candiac, Canada TD Bank Full time

    405843BR Retail Banking - Customer Service Candiac, QC April 10, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Omni Customer Fulfillment Associate

    5 days ago

    Candiac, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • Cashier / Customer Experience Associate

    3 weeks ago

    Candiac, Quebec, Canada Walmart Canada Full time

    What you'll do...Our Customer Experience associates interact with every single one of our customers, acting as the warm smile and the helping hand that we pride ourselves on being. It is up to our incredible team to present Walmart's values to everyone who walks through our doors. We have many opportunities in our Customer Experience teams, including:...

  • OMNI Customer Fulfillment Associate

    2 weeks ago

    Candiac, Quebec, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...

  • OMNI Customer Fulfillment Associate

    4 weeks ago

    Candiac, Quebec, Canada Walmart Canada Full time

    Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...