Supervisor, Rehab Best Practice
5 days ago
Founded in 1925, VHA is a not-for-profit, charitable organization made up of over 3,000 diverse professionals - nurses, personal support workers, rehab therapists, home support workers, extreme cleaners, and office support staff. Together, we provide high quality care, with great heart, to vulnerable populations in the communities we serve. This includes seniors, families, new parents, newborn babies, people with physical and mental disabilities, children with medically complex needs, and the terminally ill. We provide service 24 hours a day, seven days a week to clients in their homes, in schools, in retirement homes and other locations in the community. In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.
**We are currently seeking**:
**Supervisor, Rehab Best Practice (Toronto Central)**
**Permanent Full-Time - Hybrid**
Supervisor, Rehab Best Practice directly supervises Rehab staff/service providers (employees and independent contractors) and carries out supervisory responsibilities in accordance with VHA Home HealthCare’s policies and procedures, and applicable laws. Responsibilities include interviewing, hiring and training staff/service providers, evaluating performance, counselling staff/service providers when necessary regarding performance concerns, as well as addressing complaints and resolving problems. The Supervisor, Rehab Best Practice will support a culture of outstanding care and ensure an excellent client experience.
**Key Areas of Accountability**:
- Reporting to the Manager of Client Care and Operations, you are responsible for the supervision and delivery of occupational therapy, physiotherapy, speech language pathology, dietary and/or social work services in a regional area or across regional areas.
- You are accountable for the quality of services delivered as well as the human resource management of the team you support.
- Other responsibilities will include quality reviews and performance management of staff/service providers, termination and resignation processing, significant events submissions to the LHINs, incident reporting, participation in management meetings, recruitment, orientation for new staff other duties as assigned.
**Key Skills, experience and Behaviours Required For this Position**:
- You are a graduate of a recognized university program in any of the five rehab disciplines (occupational therapy, physiotherapy, social work, dietetics, speech language pathology) ideally with a minimum of five years progressive leadership responsibility, preferably in home and community rehabilitation.
- Your comprehensive knowledge of service delivery, funding and health care issues in the home and community health care sector are critically important in this role.
- You are a experienced leader, coach and mentor with a track record of developing strong teams focused on quality customer service.
- Your skill set includes superior ability to meet goals and targets, effective conflict resolution, strong planning and project management and the ability to balance competing priorities.
- You have proficient time and organizational management skills such as problem-solving, planning, analysis, and evaluation.
- Strong commitment to working as part of an integrated leadership team and working collaboratively across sectors.
- You demonstrate a commitment to professional development and your computer skills are well developed.
- You endorse safe workplace practices and have comprehensive knowledge of the Occupational Health and Safety Act and RHPA.
- Experience in school care setting will be an asset.
**PLEASE NOTE**:
To protect the health and safety of our employees, clients and their families and in the interest to follow strong public health measures, it is a requirement of employment at VHA Home Healthcare to be fully vaccinated against COVID-19. A fully vaccinated person means you have received all required doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, at least 14 days prior to your start date and you will need to provide proof by submitting a copy of your Ministry of Health COVID-19 Vaccine Dose Administration Receipts or government vaccination passport. VHA Home HealthCare will consider cases needing accommodation as stipulated by the Ontario Human Rights Code. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a request for accommodation with an explanation of the ground and/or any supporting documentation to assist in the determination of exemption from this condition.
**How to Apply
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