Supervisor, Rehab Best Practice

5 months ago

Toronto, Canada VHA Home HealthCare Full time

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: _“Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.”_ Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “_The freedom and flexibility can’t be beat._” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us _“I love the inclusive culture. I feel welcome and at home.”_ _View more comments from VHA clients and their family members_._

**We are seeking a**:
**Supervisor, Rehab Best Practice (Central Team)**

**Full-Time (1-year contract)**

**Hybrid Model**

**Are you a Rehab Service Provider (OT, PT, SLP, SW, DT) looking for a leadership position? This opportunity is for you**

***

**What will be your role?**

The Supervisor, Rehab Best Practice directly supervises Rehab staff/service providers (employees and independent contractors) and carries out supervisory responsibilities in accordance with VHA Home HealthCare’s policies and procedures, and applicable laws. Responsibilities include interviewing, hiring and training staff/service providers, evaluating performance, counselling staff/service providers when necessary, regarding performance concerns, as well as addressing complaints and resolving problems. The Supervisor, Rehab Best Practice will support a culture of outstanding care and ensure an excellent client experience.

**What makes VHA’s compensation unique?**
- Benefits and pension plan for permanent eligible employees
- Compensation for education and professional development
- VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
- Mentorship and peer support
- Career development opportunities
- Employee and family assistance program
- Wellness resources
- Perks & discounts
- Staff & service provider events

**Key Areas of Accountability**:

- Reporting to the Manager of Client Care and Operations, you are responsible for the supervision and delivery of occupational therapy, physiotherapy, speech language pathology, dietary and/or social work services in the Mississauga/Brampton/Caledon region
- You are accountable for the quality of services delivered as well as the human resource management of the team you support
- Other responsibilities will include quality reviews and performance management of staff/service providers, termination and resignation processing, significant events submissions to the Central HCCSS, incident reporting, participation in management meetings, recruitment, orientation for new staff, and other duties as assigned

**Key Skills, Experience and Behaviors Required for this Position**:

- You are a graduate of a recognized university program in any of the five rehab disciplines (occupational therapy, physiotherapy, social work, dietetics, speech language pathology) ideally with a minimum of five years progressive leadership responsibility, preferably in home and community rehabilitation
- You are registered and in good standing with your respective college
- Your comprehensive knowledge of service delivery, funding and health care issues in the home and community health care sector are critically important in this role
- You are an experienced leader, coach and mentor with a track record of developing strong teams focused on quality customer service
- Your skill set includes superior ability to meet goals and targets, effective conflict resolution, strong planning and project management and the ability to balance competing priorities
- You have proficient time and organizational management skills such as problem-solving, planning, analysis, and evaluation
- Strong commitment to working as part of an integrated leadership team and working collaboratively across sectors
- You demonstrate a commitment to professional development and your computer skills are well developed
- You endorse safe workplace practices and have comprehensive knowledge of the Occupational Health and Safety Act and RHPA

**Accommodation and VHA’s commitment to DEI**

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, sk

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