Hospitality Team Member

2 months ago

Waterloo, Canada Den 1880 Full time

**About Den 1880**:
At Den 1880, we believe that work should be more than just a job, it should be a fulfilling and meaningful experience that enhances our lives and enriches our world. With stunning, functional spaces and a growing professional ecosystem, we offer unparalleled coworking and event experiences. Den 1880 represents a new era of work, where design-forward spaces host a community of like-minded professionals who value innovation and collaboration, creating a community focused on growth and a dynamic work-life balance. Our design-forward offices and event spaces offer a growing community of individuals and teams from various professional backgrounds the ideal environment to thrive both personally and professionally.

Our commitment to excellence goes beyond aesthetics; our event spaces are designed to accommodate various event and meeting styles. Our grand Theatre features a large presentation screen, stage, stadium-style seating, and built-in AV equipment, perfect for presentations and conferences. The welcoming Lobby is ideal for guest reception and bar services, while our fully equipped custom kitchen is designed to support catering for large groups. We also offer flexible meeting and board rooms, and we even have a state-of-the-art Podcast studio inside a vault.

Den 1880 stands as a testament to the fusion of functionality and beauty, with every corner thoughtfully designed to inspire creativity and foster productivity. Our member programming, includes yoga classes, networking events, entertainment, and professional development workshops.

Den 1880 is where work comes to life.

**Position Overview**:
We are seeking a friendly, organised, and service-oriented individual to join our team as a Hospitality & Facility Team Member. This position is key to ensuring that our members and guests have an outstanding experience, whether they are working in our space or attending one of our events.

**Key Responsibilities**:

- Reception Duties:_
- Greet members and visitors with warmth and professionalism.
- Provide information on memberships and guide potential members through our space, explaining services and benefits.
- Answer phone calls and respond to inquiries promptly and courteously.
- Ensure the reception area and common spaces are clean, organised, and inviting.
- Operations & Facilities:_
- Open and close the space, following established procedures.
- Assist with setup and breakdown of meeting rooms and event spaces.
- Coordinate with external vendors and teams to ensure smooth facility operations.
- Event Support:_
- Assist with setting up furniture, AV equipment, and other event-specific arrangements.
- Provide bartending and serving services during events, ensuring a high level of hospitality.
- Work closely with the Events Manager to execute events, ensuring member and guest satisfaction.
- Maintain a clean and organised environment during and after events.
- Cleaning & Maintenance:_
- Maintain the cleanliness of the facility, including washrooms, kitchens, private offices, and common work areas.
- Perform routine cleaning tasks such as vacuuming, dusting, mopping, garbage and recycling collection and other tasks as assigned.
- Ensure all spaces are tidy and well-organised for members and guests.
- Regularly inspect and restock washrooms and kitchens, ensuring supplies are available.
- Address any immediate cleaning needs that arise during the day to maintain a high standard of cleanliness throughout the facility.

**Qualifications**:

- Strong customer service and communication skills.
- Ability to multitask and manage time efficiently.
- Experience with hospitality, bartending, or event setup is a plus but not required.
- Must be reliable, punctual, and detail-oriented.
- Ability to lift and move furniture and equipment as needed for event setup.
- Must work well independently and as part of a team.

**Why Join Den 1880?**
- Be part of a dynamic and creative community of professionals.
- Opportunities for growth within the company.
- Gain valuable professional experience in customer service, hospitality and events.

**How to Apply**:
**Job Type**: Part-time

Pay: $18.00-$20.00 per hour

Expected hours: 12 - 35 per week

Additional pay:

- Tips

**Benefits**:

- Flexible schedule

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Food Handler Certification (preferred)

Work Location: In person

Application deadline: 2024-10-24
Expected start date: 2024-10-28

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