Customer Care Consultant
2 weeks ago
Who are we?
We are every brides favorite bridal shop We pride ourselves on our personalized service, private suites and a really fun atmosphere. Over the past 10 years we have helped clients from all over the world find the dress of their dreams. We are great listeners and very well trained so we can show our gowns with pride and confidence. We are closed on Sundays and on all long weekends in the summer. We offer flex hours that allow our staff to have a balanced home and work life.
Who are you?
You are a fashionable, punctual, creative, happy and kind individual that loves to help people. You are a self starter and have an optimistic attitude about the tasks you face and are an excellent public speaker who can manage a group. You are great working in a team environment or independently as you are kind and respectful to yourself and your team. You have an excellent phone manor and stay calm under pressure. You are very organized and have excellent attention to detail. Previous retail or customer service experience is considered an asset as well as post secondary education in Fashion or Business.
What is the position?
⦁ Minimum of one year experience in Women's Fashion Retail
⦁ Very personable and friendly
⦁ Excellent time management & problem solving skills
⦁ Efficient multi-tasking and conflict resolution skills
⦁ Comfortable speaking in front of a group
**Education**:
Post secondary education in Business or Fashion is preferred but not required
This is a part time position, with an hourly wage of $16.00 while training and after 3 month probation is completed, you will have a review. You will also receive tips and bonuses as they become available.
One evening, as well a Saturday and/or Sunday are required plus other shifts depending on store work load.
**Job Type**: Part-time
**Salary**: From $16.00 per hour
**Benefits**:
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Evening shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
COVID-19 considerations:
All customers and staff have the option to wear a mask, and a client may request the consultant to wear a mask. We are spraying our dresses between clients as well as spraying down the suites.
Ability to commute/relocate:
- Newmarket, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
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