Business Analyst, PMO

5 months ago

Richmond, Canada Boston Pizza International, Inc. Full time

**BOSTON PIZZA INTERNATIONAL INC.**:
**Position Title**: Business Analyst, IT

**Department**: Technology

**Location**:Richmond, BC

**What we offer**:

- A unique and fun culture with an opportunity to make a difference on a large scale.
- Support for professional development by funding continuing education courses, seminars, conferences and professional association memberships.
- A proven track record for promoting internal talent - ask us about it
- A tight-knit team that will support you every step of the way in your new role.
- Boston Pizza is focused on giving back to the communities we work in; there are several opportunities to volunteer with our Future Prospects Foundation including a Humanitarian Build in the Dominican Republic each year.

**Scope of Responsibilities**:

- Prepare business and technical-facing documentation (including but not limited to): business requirements documents, process flows, user stories, use cases, wireframes, mock ups, etc.
- Support the PMO by preparing business cases and incorporate cost benefit analysis activities and return on investment calculations.
- Lead the procurement process - prepare bid documents (RFx), manage vendor responses, prepare necessary matrices to evaluate solutions and present the analysis of the evaluations.
- Collaborate with cross-functional teams and external stakeholders to troubleshoot and determine appropriate solutions.
- Facilitate meetings and presentations to collect business, functional and technical requirements.
- Lead QA efforts working with developers to create and test solutions.
- Create reports and presentations to leadership.
- Other duties as required.

**Who you are**:

- Certified Business Analysis Professional (CBAP) and/or ITIL Foundation is an asset.
- High level knowledge of project management processes preferred.
- 3-5 years of experience working as a Business Analyst in the IT sector.
- Demonstrated skills in preparing use cases and wireframes to assist customers with identifying business requirements and scope.
- Knowledge of database concepts and terminology and best practices in requirements gathering, UX design, solution design and solution architecture.
- Can effectively prioritize competing priorities in a fast-paced environment.
- Experienced with issue tracking systems (e.g. JIRA), familiarity with SQL or other query languages and proficiency in Excel and Power BI are preferred.
- Experienced working in an agile/scrum environment is a bonus.
- Excellent communication skills (written and verbal) and a solid command of the English language are required.
- A positive attitude, collaborative nature and excellent problem-solving and analytical skills are a must.
- Experience working with Visio, Sharepoint, Teamworks, Teams, and TFS preferred but not required.
- Professional and polished documentation skills are required.
- Understands the importance of doing it right the first time.

We would like to thank you in advance for sharing your interest in Boston Pizza International and would like to note that only those selected for an interview will be contacted. We encourage you to follow our careers page and/or LinkedIn company profile for updates. Boston Pizza International is an equal opportunity employer.

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