Lead Business Process Analyst

6 days ago

Richmond Hill, Canada opentext Full time

**OPENTEXT - THE INFORMATION COMPANY**

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

**Lead Business Process Analyst, **Richmond Hill, ON** (Hybrid: Tues., Wed., and Thurs.)**

**The Opportunity**
The Engineering PMO supports over 8,000 engineers at Opentext located across the globe. We are looking for a self-motivated lead analyst to support cross-functional projects and analysis. This role will report directly to the VP, PMO (Project Management Office). Working closely with our Business Unit leaders, Cloud Operations leaders, FP&A (Financial Planning & Analysis), HR, and IT partners, you will contribute to our team by:

- Providing support to functional, BU (Business Unit) and operational leaders in preparing operational analysis
- Supporting Corporate engineering reporting
- Supporting multiple ongoing initiatives/projects and assisting with integration and acquisition activities
- Leading the business analysis of ad-hoc requests

**You are great at**:

- Providing process analysis
- Investigating operations or process problems, providing summaries, options and recommendations.
- Following through on operational issues
- Documenting, standardizing, streamlining, and communicating processes
- Assist management to develop and deliver reports as needed
- Working with large quantities of data, manipulating the data, and turning into an insightful presentation
- Interviewing stake holders and determining how existing processes can either be streamlined or consolidated
- Working under ever-changing demands and filling in the white space between departments and functions
- Organizing, keeping track of programs, and documentation.

**What it takes**:

- Bachelor’s degree in programming or Business Administration or other relevant business degrees
- Prior experience in a Development or IT PMO type role is ideal
- Programming experience is a definite asset
- Project management experience is desirable
- Process Improvement experience is a plus
- Ability to prepare business and operational reviews
- Exceptional written, presentation, verbal, and interpersonal communication skills
- Exceptional proficiency in MS Excel, Power Point, Outlook, and Word.

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