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Administrative Assistant/client Care Specialist
3 weeks ago
**Join our Team Be our new** **Administrative Assistant - Onsite**
We are recruiting for an Administrative Assistant to join and support a team of 7 clinical therapists based in our Surrey office.
**About our role**
In this role, you will be the first face that clients see when they enter the office, and your calm and welcoming response is an important part of their experience at our agency. Some of your key responsibilities will include:
- Greeting clients when they arrive for sessions and preparing counselling rooms.
- Scheduling counselling sessions, workshops, and events.
- Managing accounts receivables and other basic accounting tasks
**Your skills and experience**
- Previous administrative experience working in an office environment
- Proven ability to multitask and work well under pressure, able to triage demands.
- Be digital savvy and confident using MS Office including Excel and QuickBooks or other accounting software. Experience using JANEAPP or another similar scheduling tool (a plus).
- An understanding and awareness of confidentiality in the context of a counselling office and a commitment to maintaining client privacy.
- Excellent written and verbal communication skills.
- Demonstrated capability in problem solving and conflict management skills.
- Have a calm and helpful customer service attitude when answering the phone and interacting with clients and the team alike.
- The ability to stay calm and problem solve when children/youth are dysregulated.
**Your benefits**
You will join a fun and dedicated office team and be provided with a comfortable working environment, free coffee and teas, free onsite parking and opportunities to grow your personal and professional experience and skills.
While you will be working in our Surrey office each day, we also have other offices that you will be providing them with remote admin support.
**Job Type**: Part-time
Part-time hours: 20 per week
**Salary**: From $20.00 per hour
**Benefits**:
- Casual dress
- Flexible schedule
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
COVID-19 considerations:
We have a significantly reduced number of clients accessing services in person therefore the number of people administrators are exposed to is low, social distancing with clients is maintained and wearing of masks in common areas.
Work Location: One location
Expected start date: 2024-04-01
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