National Account Manager
7 months ago
If you are looking to grow your career by digging your hands into various aspects of wire and cable manufacturing in a fun, innovative and diverse culture, then this is the job for you
A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions. The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live. How will you power what’s possible?
Location: Mississauga, Toronto
Role Type: Hybrid
Travel Requirements: In this position, you must be able to travel throughout Canada, the United States, and Mexico as may be required from time to time.
**Southwire Job Description**:
- Roles and Responsibilities:
- Responsible for meeting or exceeding established volume, revenue and profitability goals associated with the assigned National/Regional retail accounts- Takes initiatives to get into new product categories at the assigned accounts to grow the overall business
- Participates in the development and execution of the strategic growth plans for the assigned accounts with the goal to increase business that is aligned with the overall sales goals set out by Southwire Canada
- Implements long-range sales programs using category management, forecasting, promotional planning, financial analysis and program planning
- Conducts monthly, quarterly, annual account analysis to review performance against targets
- Builds and maintains a strong relationship with the assigned customers to grow and retain business, promote revenue growth opportunities and maintain positive internal working relationships to ensure excellent customer service and satisfaction
- Leads sales calls and customer meetings to move the business relationship forward
- Responds quickly to changing customer needs and requirements
- Acts as a customer advisor on how to improve customer financial results
- Provides information on Southwire Canada’s products and services to enhance awareness
- Ensures that the store associates receive ongoing training and education on new and existing products through one on one meetings, marketing tools, training forums, information videos etc.
- Works in a team selling capacity, ensuring that the appropriate Southwire sales, marketing and technical expertise is utilized in the most effective manner to build and grow the customers business
- Looks for new growth opportunities inside and outside of existing accounts
- Provides guidance to the agents to drive execution and accountability
- Maintains all selling activities within allocated Selling Expense budget
- Manages customer trade show booth setup and execution in collaboration with marketing and agent teams
- Pricing- Manage product and program pricing and take initiatives to grow profitability in collaboration with the Pricing Team
- Analyzes product mix and looks for opportunities to maximize margins
- Monitors competitors to maintain an ongoing awareness of competitor’s practices and market trends that affect the market price levels.
- Collaboration with Inside Sales- Provide day to day guidance to Inside Sales on quotes, rebates, returns, shipping conditions, etc.
- Works with the inside sales team in resolving problems and/or issues with key accounts as they arise.
Professional Development and Continuous Improvement- Maintains comprehensive knowledge of Southwire products, services, guideline, policies, and procedures
- Completes Southwire internal training and iAM courses as identified
- Keeps up to date on new and upcoming products and developments within the company and industry
- Attends and participates in internal and external seminars and courses to develop skills.
- Minimum Education Level - Bachelors
- Specialized Degree - Business or Marketing or equivalent
- Years of Experience - 5+- Experience in e-commerce and omni-channel strategy
- Exceptional verbal and written communication skills
- Demonstrate leadership coordinating with other functional teams, spirit of cooperation and commitment to task completion
- Strong strategic thinking and creative problem-solving ability
- Customer-focused and driven to exceed expectatio
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