Business Strategist

2 weeks ago

Calgary, Canada City of Calgary Full time

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
- The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
- As the Business Strategist, you will be responsible for collaborating with teams to research and gather information on business processes, gaps and opportunities, industry trends and innovations to provide strategic guidance, consulting, advice, as well as analytical and technical expertise in support of Mobility frontline services. In this role, you will also lead the development, implementation and use of performance measures, dashboards and benchmarking for the Mobility Management Team and Mobility divisions, to increase efficiency, accountability, and transparency in service delivery. Primary duties include:

- Design, develop, implement, and manage performance management tools.
- Design, lead, coordinate and report on data-based approaches, initiatives and programs targeted at improving the efficiency and effectiveness of Mobility processes and services.
- Provide strategic, analytical, and technical expertise, benchmarking, and business unit-focused strategic and operational planning.

**Qualifications**
- A degree in Business, Science, Information Technology, or a related discipline.
- At least 5 years of experience including business planning, project management/development, performance measurement, developing business strategies and budgets to achieve organization objectives in large organizations with diverse businesses.
- Knowledge of dashboard development, reporting tools, performance measurement, and performance improvement methodologies is required.
- Experience with successfully implementing process and service improvement initiatives will be given preference.
- Experience in qualitative and quantitative research and analysis, business process assessment, technical solution development, and change management would be considered an asset.
- Strong analytical, creative thinking, problem solving, and strategic thinking skills as well as the ability to prioritize, build consensus among internal/external partners and influence without authority are essential for success in this role.

**Pre-employment Requirements**
- Applicants will be tested for appropriate skills.
- Successful applicants must provide proof of qualifications.
- Union: CUPE Local 38
- Business Unit: Mobility
- Position Type: 1 Permanent
- Location: 2808 Spiller Road SE
- Compensation: Pay Grade 11 $42.09 - $56.27per hour
- Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.
- Hours of work: Standard 35 hour work week
- Audience: Internal/External
- Job ID #: 309559

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