Business Strategist

2 weeks ago


Calgary, Canada City of Calgary Full time
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, joinThe City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Business Strategist, you will be responsible for providing ongoing strategic and operational support to Calgary Transit with a focus on priority projects. In this role, you will create and implement long-term strategies, research industry best practices, and analyze Calgary Transit data to develop political and strategic recommendations. You will work closely with leadership and cross-functional teams to identify opportunities, analyze market trends, and formulate strategic positions. Primary duties include:

Develop and implement strategies and policies to guide business unit operations. Document processes and standard operating procedures. Build relationships with City staff, business partners, and external organizations. Identify and lead continuous improvement initiatives in Calgary Transit, develop new processes and systems to support business unit goals, and identify and address emerging trends and opportunities. Lead interdisciplinary teams to develop process improvements, support team building, undertake data gathering and analysis, problem identification and resolution, use project management skills, and support strategic procurement. Identify and evaluate existing/emerging issues and develops plans, strategies, and tactics to address issues and monitor for improvement/resolution. Develop reports, presentations, and deliver recommendations to departmental teams, business unit leadership, management teams, the public and City Council. Produce memos, briefing notes, presentations, business cases, data and financial analysis and procurement documents to meet Calgary Transit's requirements. Qualifications  A degree in Commerce, Business Management, Operations, Urban Studies, Public Policy, Economics, or a related discipline with at least 5 years of experience including strategic planning, business analysis and policy development. Experience with successfully implementing process and service improvement initiatives will be given preference. Experience in qualitative and quantitative research and analysis, Power BI reporting, dashboard development and Council report writing would be considered an asset. Strong analytical, problem solving, and strategic thinking skills as well as the ability to prioritize, build consensus among internal/external partners and influence without authority.
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