Digital Product Owner

6 months ago

Oakville, Canada CT Bank Full time

**What you'll do**
- Accountable for the Product backlog, define, create and prioritize backlog items (epics/features/user stories) and proactively address issues.
- Clearly communicate the product vision and communicate ‘the story’ effectively to key stakeholders
- Research competitive landscape to identify new solutions or improve existing customer experiences.
- Incorporate Accessibility requirements into user stories, conduct pre-launch and ongoing assessments to ensure web content adheres to mandated standards
- Work creatively with stakeholders to address areas of concern without diminishing the user experience
- Manage approvals required to deliver projects including Compliance, Legal, Operations and Customer Service
- Collaborate with Marketing Operations, Business Stakeholders and IT Partners to ensure timely delivery of projects.
- Oversee all projects through to deployment and provide team with updates on digital landscape and new opportunities
- Track NPS, monitor CTB digital performance and benchmark against competitors to identify strengths and opportunities

**What you bring**
- University graduate, degree in business or marketing preferred
- 2+ years of financial services/business/marketing experience
- Product Management/Marketing/Design experience in the credit card industry is an asset
- A passion for and understanding of web/mobile technologies is an asset
- Experience working with wireframes and a strong understanding of UX
- Pasion for mobile technologies is an asset.
- Collaborative team player with superior influencing skills, who builds relationships easily across various stakeholder groups to move initiatives forward
- Ability to work independently and prioritize accountabilities to meet business objectives
- Ability to work on complex projects with a diverse team of people

**Hybrid**

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

**#LI-GT1**

**À propos de nous**

Chez Services Canadian Tire Limitée/Banque Canadian Tire, il est de notre mandat de continuer à créer des solutions financières novatrices et avantageuses pour nos clients. Notre gamme croissante d’articles et de services témoigne de la contribution dynamique de nos employés et notre succès repose sur une vision forte, des clients fidèles et notre capacité à constituer des équipes qui reflètent la diversité des clients et des communautés dans lesquelles nous vivons et travaillons. Joignez-vous à nous, il y a une place pour vous ici

**Notre engagement envers la diversité, l’inclusion et l’appartenance**

Nous nous engageons à favoriser un environnement où le sentiment d’appartenance est florissant et où la diversité, l’inclusion et l’équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d’une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l’âge, de la capacité perçue, de la langue parlée, de l’orientation sexuelle et de l’identité de chacun. Nous sommes unis dans notre objectif d’être ici pour contribuer à améliorer la vie au Canada.

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