Service Manager
5 months ago
**Location**:Pioneer Family Pools, 4265 Fairview St. Burlington, ON.
**Responsibilities**:
- Quoting and creating service work orders
- Creating work schedules, booking calls and preparing parts and supplies for technicians
- Oversee and guide all office operations and technicians in field
- General office support/clerical duties
- Responsible to assist in maintaining warehouse and receiving
- Generate invoices and account statements
- Process warranty claims
- Communicating with vendors, distribution centers and customers
- Manage A/R list and daily deposits
**Job Requirements**:
- High School Diploma or Equivalent
- 2 years of Service Management experience
- Prior experience managing a service department, coordinating high volume service calls considered an asset
- Ability to work independently and in a team
- Be skilled at multitasking while maintaining great attention to detail while working in a fast-paced environment
- Possess exemplary leadership, coaching, management, team building and self-disciplinary skills.
- Have proficiency in computers
**Schedule**:Monday to Friday, 9am-5pm. Some weekends in season.
- Pioneer Family Pools is committed to promoting accessible recruitment as outlined in the Accessibility for Ontarians with Disabilities Act. Pioneer Family Pools will work to accommodate persons with a disability in an appropriate and effective manner throughout all stages of the recruitment process. Accommodations will be provided upon request._
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Burlington, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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