Manager, Information Technology

6 months ago

Grimsby, Canada Andrew Peller Limited Full time

#BeExtraordinary
At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.
Who We Are
We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.
We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

We are seeking a Manager, Information Technology to join our Information Technology Team.

**We are looking for a teammate with**:

- Bachelor's degree in Computer Science, Information Systems, or a related field experience.
- 10 years senior leadership experience in the field of computer science or Information Services
- 5+ years of experience managing technical support teams in a complex technical environment.
- Expertise in end-to-end operational processes, SLA, ITIL, and Risk Management.
- Experience coaching and mentoring technical support professionals to improve technical skills and knowledge.
- Strong problem-solving skills and the ability to work collaboratively with cross-functional teams to deliver solutions.
- Availability to work after-hours as needed to meet SLAs and resolve technical issues.
- Strong business planning and financial management experience, able to work with shifting priorities
- Innovative, proactive, visionary leader able to implement new technologies.
- Strong relationship/influential skills combined with a customer service orientation both internally and externally.
- Ability to skillfully negotiate.
- Delivers results through detailed action plans/realistic goals/demonstrating accountability and sense of urgency.
- Extensive understanding of computer systems characteristics, features, and integration capabilities
- Strong leadership capabilities including mentoring, growing, and developing talent as well as building lasting relationships with colleagues, stakeholders, and vendors
- Strong communication skills including the ability to deliver knowledgeable and well-articulated reasoning and recommendation.

**This teammate's accountabilities will include**:

- Lead and ensure development and maintenance of all APL IT systems, with a focus on maximizing efficiencies and performance.
- Develops and maintain operational processes, policies, and procedures to ensure the smooth running of technical infrastructure.
- Ensure compliance with ITIL best practices and oversee risk management efforts to mitigate potential technical issues.
- Work closely with cross-functional teams to ensure timely resolution of complex technical problems.
- Monitor SLA metrics, review incident reports, and implement corrective actions as needed.
- Coach and mentor team members to improve technical skills and knowledge and encourage continuous learning.
- Provide hands-on technical support as needed and work collaboratively with other IT teams to deliver integrated solutions.
- Identifying and acting on opportunities to improve and update software and systems.
- Developing and implementing IT policy and best practice guides for the organization.
- Designing training programs and workshops for staff.
- Conducting regular system audits.
- Running and sharing regular operation system reports with senior staff.
- Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
- Provide leadership and direction to the IT team, including talent development, training and development and succession plans.
- Work in partnership with project manager and business process units to understand their business needs; and collaborates with IT leadership to develop technology that enables core business processes and supports integrated systems across the organization.
- Manage supplier relationships, external consultants, and IT vendors.

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

**Accommodation**:
**Equal Opportunity Employment**:
At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

  • Office Manager

    5 months ago

    Grimsby, Canada Shalom Manor Long Term Care Home Full time

    **Job Overview**: **Required Qualifications/Experience**: - Relevant university degree or college diploma is preferred - 1- 3 years’ experience in office management, with a focus on IT - Familiarity with long-term care regulations and industry best practices. - Strong organizational, leadership, and problem-solving skills. - Previous experience with...

  • Office Manager

    5 months ago

    Grimsby, Canada Shalom Manor Long Term Care Home Full time

    **Job Overview**: **Required Qualifications/Experience**: - Relevant university degree or college diploma is preferred - 1- 3 years’ experience in office management, with a focus on IT - Familiarity with long-term care regulations and industry best practices. - Strong organizational, leadership, and problem-solving skills. - Previous experience with...

  • Farm Operations Manager

    7 days ago

    Grimsby, Ontario, Canada Turning Leaf Greenhouses Full time

    Job Title: Farm Operations ManagerCompany Overview:Turning Leaf Greenhouses is a dynamic and innovative greenhouse producer seeking an experienced Farm Operations Manager to oversee the day-to-day operations of our farm. As a key member of our team, you will be responsible for ensuring the efficient management of crop production, labor, and resources.Salary:...

  • Project Delivery

    6 months ago

    Grimsby, Canada Salit Steel Full time

    Position Summary The Project Manager is the primary point-person responsible for planning, executing, and delivering corporate projects on time, within budget, and in accordance to specifications. Position Functions - Coordinate jobs and set up meetings. - Review all contract documents and latest set of drawings and addendums. - Compare construction...

  • Plant Manager

    5 months ago

    Grimsby, Canada NRB Modular Solutions Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Plant Manager

    6 months ago

    Grimsby, Canada NRB Modular Solutions Full time

    Company Description **WHO ARE WE?** We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by...

  • Project Manager

    6 months ago

    Grimsby, Canada Cimcorp Full time

    The CS Project Manager is responsible for overseeing all aspects of current projects as assigned to the Customer Support department, acting as an overall Project Manager. This includes supporting the CS Sales Manager with current and potential customers to address and analyze needs as they arise. This position will be responsible for all elements and phases...

  • Service Desk Support Analyst

    5 months ago

    Grimsby, Canada Andrew Peller Limited Full time

    #BeExtraordinary At Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day. Who We Are We are one of Canada's largest and oldest wine companies with a rich...

  • Administrative Assistant

    3 months ago

    Grimsby, Canada ISIGMA SOLUTIONS INC Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 32 to 35 hours per week - Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Tasks**: - Schedule and confirm appointments - Answer telephone and relay telephone calls and messages - Answer electronic enquiries - Compile data, statistics...

  • Marketing Project Manager

    6 months ago

    Grimsby, Canada Bible League Canada Full time

    **TIME COMMITMENT**: Full Time, 37.5 hours weekly **SALARY**: $54,900 - $68,500 **DURATION**: Permanent **LOCATION**: Office located in Grimsby, Ontario; Hybrid Office/Remote **EFFECTIVE**: Applications will be accepted until the position is filled **Overview of the Organization**: For over 50 years, Bible League Canada has been committed to doing...

  • Restaurant Operations Manager

    4 weeks ago

    Grimsby, Ontario, Canada KFC and Taco Bell Full time

    Job Summary: We are seeking a skilled Restaurant Operations Manager to join our team at KFC and Taco Bell. As a key member of our kitchen operations team, you will be responsible for supervising and coordinating the activities of our food preparation staff, ensuring that our high standards of quality and customer service are met.Key...

  • Senior Professional in IT Project Management

    3 weeks ago

    Grimsby, Ontario, Canada Randstad Full time

    Job Description:As a Technical Project Lead in IT, you will be responsible for leading cross-functional teams to deliver complex projects on time, within budget, and to the required quality standards. This role involves defining project scope, developing project plans, managing project resources, and ensuring that all stakeholders are engaged and informed...

  • Farm Operations Manager

    4 weeks ago

    Grimsby, Ontario, Canada Turning Leaf Greenhouses Full time

    Farm Operations ManagerTurning Leaf Greenhouses is seeking a highly skilled Farm Operations Manager to oversee the daily operations of our greenhouses. As a key member of our team, you will be responsible for ensuring the efficient and effective management of our crop production, including planning, implementing, and monitoring crop growth and...

  • Food Service Operations Manager

    4 weeks ago

    Grimsby, Ontario, Canada Pizza Pizza Full time

    Job SummaryPizza Pizza is seeking a skilled Food Service Supervisor to oversee the daily operations of our kitchen. As a key member of our team, you will be responsible for ensuring that our food and service meet the highest quality standards.Key Responsibilities• Establish efficient methods to meet work schedules and manage food preparation• Requisition...

  • Manager of Employment Programs

    5 months ago

    Grimsby, Canada Employment Help Centre Full time

    **What would it be like to work here?** Employment Help Centre (EHC) - located in Beamsville, Grimsby and Smithville - is a not-for-profit organization providing a full range of employment services and supports to both job seekers and employers. Funding is managed by FedCap Canada and provided by the Ministry of Labour, Immigration, Training & Skills...

  • Quality and Performance Analyst

    3 weeks ago

    Grimsby, Canada Town of Grimsby Full time

    **The Opportunity** The Town of Grimsby is committed to building a future that welcomes innovative new ideas while protecting and preserving its distinct heritage. It is a place where leaders are committed to sustainability and honouring Grimsby’s treasured natural setting. Grimsby has become a sought - after community where residents enjoy waterfront...

  • Dollarama Store Operations Manager

    1 week ago

    Grimsby, Ontario, Canada Dollarama L.P. Full time

    Company Overview:Dollarama L.P. is a leading Canadian retail chain offering everyday essentials at affordable prices.Salary: The estimated annual salary for this role is around $45,000-$55,000, depending on experience and qualifications.Job Description:The Team Leader plays a vital role in overseeing daily retail store operations, supporting the Store...

  • Office Manager

    1 week ago

    Grimsby, Canada Levante Living - Maplecrest Village Full time

    _**Responsibilities**:_ 1. Maintain accounting records for all invoices, deposits, rent and service fee collections, etc., as set out in the administrative policy and procedure. 2. Maintain Vacant Hour Report weekly and upload to SharePoint when advised. 4. Perform payroll duties necessary for the calculation of accurate wages and salaries of all...

  • Kitchen Operations Manager

    4 weeks ago

    Grimsby, Ontario, Canada JJ's ON THE DOCKS EATERY Full time

    Job Title: Line CookJob Summary: We are seeking a skilled Line Cook to join our team at JJ's ON THE DOCKS EATERY. As a Line Cook, you will be responsible for preparing and cooking complete meals or individual dishes and foods, training staff in preparation, cooking and handling of food, and maintaining inventory and records of food, supplies and...

  • Human Resources Assistant

    1 month ago

    Grimsby, Ontario, Canada CB Canada Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Human Resources Assistant to join our team at CB Canada. As a key member of our HR department, you will provide administrative support to our HR team and employees, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide clerical support to the HR department and employees regarding...