Receptionist

5 months ago

Woodbridge, Canada Alta Equipment Company Full time

Overview:
Yale Industrial Truck Inc has recently been acquired by Alta Equipment Company. Yale continues to be a leader in the materials handling industry providing material handling fleet management.

Come work for the largest equipment dealer in North America Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team

We provide our employees with the following tools and resources to be successful:

- Long term Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Company Pension Plan
- Casual dress
- Dental care
- Employee Stock Purchase Plan
- Work schedule M-F, 8 hour shifts on-site

**Responsibilities**:
Our material handling group is looking for a
**Receptionist **to support the
**Woodbridge, ON **branch. The role of the receptionist plays a crucial role as the first point of contact for visitors, clients, and employees at the company. This position is responsible for providing excellent customer service, handling incoming calls, and performing various administrative tasks to ensure the smooth operation of the front desk and office.
- Greeting and Welcoming Visitors: Warmly greet all visitors, clients, and guests as they arrive at the office. Create a positive and professional first impression by providing a friendly and courteous welcome.
- Answering and Directing Calls: Manage the company's main phone line, promptly answering incoming calls and transferring them to the appropriate person or department. Take accurate messages when necessary and ensure they are delivered promptly.
- Managing Reception Area: Maintain a neat, organized, and inviting reception area. Ensure that it is well-stocked with necessary supplies, such as brochures, informational materials, and refreshments.
- Scheduling Appointments: Assist in scheduling appointments and meetings for both employees and clients. Coordinate with team members to ensure meeting rooms are prepared and reserved as needed.
- Handling Mail and Packages: Sort and distribute incoming mail and packages to appropriate recipients within the organization. Process outgoing mail and coordinate with courier services as required.
- Administrative Support: Provide administrative assistance to various departments, including word processing, data entry, filing, and photocopying. Assist with the preparation of documents and reports as requested.
- Monitoring Access and Security: Ensure that visitors and guests sign in and follow proper security protocols. Issue visitor badges and monitor access to the premises to maintain a secure and safe environment.
- Resolving Inquiries: Respond to inquiries from clients, visitors, and employees in a professional and courteous manner. Direct questions and concerns to the appropriate person or department for resolution.
- Assisting with Facilities Management: Support facilities management by coordinating office maintenance, ordering office supplies, and liaising with vendors as needed.
- Upholding Company Policies: Adhere to company policies and procedures, including privacy and confidentiality guidelines. Maintain discretion and confidentiality when handling sensitive information.

Note: This job description is intended to outline the general nature and level of work performed by the Receptionist. It is not an exhaustive list of all responsibilities, duties, and skills required for the role, and other duties as assigned may be required from time to time.

Qualifications:
**Desired Skills and Qualifications**:

- High school diploma or equivalent qualification required; additional education or certifications in office administration or related fields are a plus.
- Proven experience in a receptionist or front desk role, demonstrating excellent customer service and communication skills.
- Proficient in using office software and equipment, including Microsoft Office (Word, Excel, Outlook), multi-line phone systems, and basic office equipment (fax, scanner, printer).
- Strong organizational skills with the ability to multitask and handle multiple responsibilities simultaneously.
- Professional appearance and demeanor with strong interpersonal skills.
- Excellent written and verbal communication skills in English.
- Attention to detail and accuracy in administrative tasks.
- Ability to work independently and collaboratively as part of a team.

**Physical Demands/Work Environment**:

- Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.
- Vision: To see both close and at a distance, depth perception, ability to adjust focus and see color
- Lift and/or Move Functions: Regularly will lift up to 50 pounds; Frequently will lift up to 100 pounds; Occasionally over 100+ pounds
- Work Environment: Occasionally will work near moving mechanical parts, fumes/

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