Training Specialist

2 weeks ago


Kitchener, Canada Trans Plus Full time

For almost 30 years, TransPlus has been dedicated to serving the transportation industry. We are committed to delivering excellence in everything we do, with a customer-centric approach that ensures our clients receive the best possible service. We believe in fostering a culture of collaboration that inspires personal and professional growth, with an open-door policy that encourages employees to share their thoughts and ideas freely and without judgement. Our mission is to provide customers with efficient, cost-effective solutions to supercharge their operational efficiencies and maximize profitability.

We are currently seeking a **Training Specialist** to join our growing organization. We offer comprehensive benefits, an inclusive working environment and the potential for hybrid work. Responsibilities and qualifications outlined below.

**Responsibilities**
- Schedule and conduct training sessions for new customers of TransPlus Software
- Provide exceptional customer service and support throughout the training process to ensure successful Go-Live
- Work collaboratively with internal and external stakeholders to complete required tasks
- Assist with the development of new training materials as required
- Attend and participate in regular meetings with internal and external stakeholders
- Accommodate occasional on-site training requests

**Qualifications**
- Minimum 2-3 years of technical training experience preferred
- Strong knowledge of transportation industry preferred
- Fluent using technology and leveraging software to streamline daily workflows and communication
- Excellent organizational and time-management skills
- Demonstrated ability to successfully manage competing priorities
- Detail-oriented with the ability to troubleshoot and effectively problem-solve
- Strong interpersonal and communication skills, demonstrated ability to effectively interact with customer, team members and stakeholders at all levels of the organization

Learn more about TransPlus, we look forward to hearing from you



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