Bilingual Early Intervention Rehabilitation

5 months ago

Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

Company Description

OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for a:
**Bilingual Early Intervention Rehabilitation Consultant**

**Job Description**:

- Initiates telephone contact with members who are off work due to medical reasons to determine if early intervention services could be of assistance.
- Based on discussions with the members about the reasons they are off work, determines if any other intervention would be beneficial to their current treatment and/or assists with their potential to return to their pre-disability position. This may include a variety of different services and support varying in complexity.
- May include communicating with service providers, attending physicians, employers and affiliate representatives to ensure an accurate understanding of member’s vocational and medical needs.
- When appropriate, recommends appropriate services for members with external service providers, such as psychotherapy and physiotherapy. This includes defining the nature of these services and their policy limitations, clearly outlining the responsibilities of the service provider, member and insurance carrier, and communicating information and professional knowledge, as required.
- Maintains knowledge of evidence-based treatment, treatment providers, programs and community resources to coordinate services and assist members in identifying appropriate interventions.
- Prepares and processes responses to routine correspondence in accordance with established department standards.
- Liaises with the Disability Analysts and Rehabilitation Consultants to facilitate treatment and/or return to work plans during the waiting period.
- Facilitates a better understanding of early intervention services and promotes the use of the early intervention program. This includes attending presentations and marketing meetings, as required.
- Accurately documents claim files and systems related to initial interview assessment, recommendations and individual early intervention outcomes.

**Qualifications**:

- A minimum of five years’ experience in a related field.
- RRP or the ability to obtain this certification would be considered an asset.
- Knowledge of federal and provincial laws pertinent to rehabilitation and employment.
- Knowledge of behavioral traits, assessments, counselling and accommodation protocol.
- Some general LTD product knowledge would be considered an asset.
- Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
- Superior time management and organizational skills to manage competing priorities, including project management skills.
- Fluent in both English and French is required.

Additional Information
**What we offer**:

- Competitive salary and bonus structure
- Industry-leading employer-paid group benefits that start on your first day
- Defined benefit pension plan
- 100% coverage of continuing education and licensing fees (including RIBO and AIC courses)
- Flexible work from home and hybrid options
- Opportunities for advancement
- OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavour to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities._
- As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique._

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