Graduate Applications Administrator, Faculty of
3 weeks ago
**Description**
**Summary of Key Responsibilities** (job functions include but are not limited to):
- Maintains up-to-date knowledge of calendar admission criteria for graduate programs and a thorough understanding of the University of Calgary website and where to find information.
- Performs GPA calculations and checks GPAs self-calculated by the applicant.
- Scans and indexes documents into appropriate student files.
- Monitors service levels and wait times and identifies when demand exceeds pre-established service thresholds.
**Qualifications / Requirements**:
- Bachelor's degree in a related field and/or a certificate or diploma in administration is required.
- 1-2 years of experience providing customer service and administrative services in a high-volume environment.
- Data entry experience, attention to detail, and the ability to work with accuracy and meet deadlines in a fast-paced, multi-functional environment focused on excellent customer service is required.
- High level of organization with the ability to manage a heavy volume of work and complete tasks efficiently.
- Demonstrated success as a positive, collaborative, and supportive team member.
- Demonstrated excellence in written and verbal communication skills
- Ability to manage one's own workload to minimize stress, maintain wellness and model desired work behavior.
- Must be able to manage multiple changing priorities while still maintaining and meeting deadlines.
- Ability to quickly learn new processes and procedures associated with different technologies and information systems.
- Intermediate to advanced skills in Microsoft Office required.
- Experience with UCalgary Student Information System (PeopleSoft Campus Solutions), and Synergize Electronic Document Management System (EDMS) is a strong asset.
**Application Deadline**: September 27, 2024
This position is part of the AUPE bargaining unit, and falls under the **_Operational/Administrative Job Family, Phase 2_**.
For a listing of all management and staff opportunities at the University of Calgary, view our **Management and Staff Careers website**.
**About the University of Calgary**
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
- We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada._
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