Service Advisor

6 days ago

Hamilton, Canada John Bear Buick Chevrolet GMC Cadillac – Hamilton Full time

**John Bear Buick Chevrolet GMC Cadillac** is seeking a full time, highly motivated **Service Advisor** to join our Service team at our Hamilton dealership. As a Service Advisor you will have a huge impact on providing the best experience to our customers. We are looking for an experienced individual who can build rapport with customers and can successfully multi-task in a busy Service Department.

**Earning Potential: $50,000 - $80,000+ per year (salary + bonus)**

**Responsibilities**:

- Greet customer, conduct active vehicle side service consultation, document any customer concerns, recommend necessary service and promote the sale of labour, parts and accessories
- Open repair order based on appointment information and any additional information provided by the customer during check-in
- Provide estimates as needed
- Maintain consistent contact with the customer for the duration of the vehicle repair by updating on the status of their vehicle and contact customer for additional work and promote sale of labour, parts and accessories
- Discuss repairs with Technicians and keep updated on the status of vehicles
- Review the invoice with the customer and ensure their vehicle is ready before they pick up
- Arrange alternate transportation for customers while their vehicle is being serviced
- Follow-up on ordered parts and open work orders
- Handle calls regarding technical and service related inquiries
- Promote service facilities to encourage repeat business
- Understand new and after market warranty coverage’s to ensure compliance to the requirements.
- Carry out after sales follow ups to build and maintain positive relationships

**Qualifications**:

- Retail sales or service experience
- Available to work up to 6 days a week, with some Saturdays, during tire season (October, November, April, May)
- Ability to negotiate and sell
- Exceptional customer service skills with the desire to exceed customer expectations
- Strong organizational and prioritization skills with the ability to multitask
- The ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: knowledge of Reynolds & Reynolds, and Dealermine is an asset
- Valid driver's license

**What We Offer**:

- A competitive compensation plan
- A full and comprehensive benefits package
- Employee Vehicle Purchase program
- A solid foundation of customers from over 40 years of business
- A leadership team that trains and mentors its staff to ensure success for new team members
- Opportunity for advancement
- Employee Assistance Program
- On-site parking
- No Sunday or holiday work, more time to enjoy your friends & family

If you require any sort of accommodation at any time during the recruitment process, please let us know.

**About Us**:
At John Bear Auto Group, our dedication to excellence and quality service begins with our people. As a top dealership, we pride ourselves on attracting and retaining top talent who bring drive, skill and commitment to the delivery of outstanding customer service.

Founded in Hamilton in 1979 by John Bear, the group now has three dealerships in Southwest Ontario and sells GMC, Chevrolet, Buick and Cadillac vehicles in St. Catharines, Hamilton, New Hamburg, as well as the surrounding Niagara and Kitchener-Waterloo regions.

John Bear is a family-owned business and we pride ourselves on treating our customers like family. Our successful business is built on repeat customers, and our goal has always been to cultivate a trusting relationship focused exclusively on creating value for our customers. We offer great deals, friendly service and a helping hand when it comes time to selling and servicing new and used vehicles.

  • Automotive Service Advisor

    6 months ago

    Hamilton, Canada Whitwell Service Centre Full time

    '''Job Summary''' We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be the main point of contact for our customers, providing exceptional service and ensuring their automotive repair needs are met. '''Duties''' - Greet customers and listen to their concerns or requests - Provide accurate...

  • Automotive Service Advisor

    6 months ago

    Hamilton, Canada Whitwell Service Center Full time

    Job Summary: We are seeking a customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and support in an automotive setting. Your primary role will be to assist customers with their automotive repair needs, ensuring a positive experience from start to finish. **Duties**: -...

  • Service Advisor

    4 months ago

    Hamilton, Canada Whitwell Service Center Full time

    **Are you a people person with a passion for cars? Do you thrive in a fast-paced environment where no two days are the same? Join our team and be the friendly face of our auto garage!** **Company Overview**: At our automotive service center, we're not just about fixing cars—we're about building lasting relationships with our customers and delivering...

  • Service Advisor

    4 months ago

    Hamilton, Canada AutoCanada Inc. Full time

    **AutoCanada** is hiring an experienced **Service Advisor** for the busy Hamilton area. Our exceptional team of automotive service professionals is looking for an experienced full-time **Service Advisor** to support our busy Fixed Operations team. You will play a key role in curating the service experience for our valued customers and work closely with our...

  • Service Advisor

    4 months ago

    Hamilton, Canada AutoCanada Full time

    AutoCanada is hiring an experienced Service Advisor for the busy Hamilton area.  Our exceptional team of automotive service professionals is looking for an experienced full-time  Service Advisor to support our busy Fixed Operations team. You will play a key role in curating the service experience for our valued customers and work closely with...

  • Service Advisor

    6 months ago

    Hamilton, Canada AutoCanada Inc. Full time

    **Service Advisor** **Plaza Nissan** **Hamilton, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! Plaza Nissan** **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...

  • Service Advisor

    6 months ago

    Hamilton, Canada Altruck International Truck Centres Full time

    **Are you a customer focused individual with experience in the Medium/Heavy Duty truck, Automotive or Construction industry?** **If so, we have an exciting career opportunity for you!** Altruck International Truck Centres is currently seeking a **Service Advisor** for its **Hamilton** location. Hours of this position will be **Monday-Friday...

  • Service Advisor

    6 months ago

    Hamilton, Canada AutoCanada Inc. Full time

    **Signing Bonus** **AutoCanada**, the largest publicly-traded automotive group in Canada, is **NOW HIRING** an experienced - **Automotive Service Advisor **to work at one of our Hamilton area dealerships! This is your opportunity to get your foot in the door with an automotive group that believes in growing our talent, connecting with the communities that...

  • Service Advisor

    6 months ago

    Hamilton, Canada AutoCanada Inc. Full time

    **Service Advisor** **Plaza Nissan** **Hamilton, ON** We are looking for** **a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! **Plaza Nissan **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service experience for our...

  • Service Advisor

    6 months ago

    Hamilton, Canada Taylor Chrysler Dodge Full time

    A Day in the Life of a Service Advisor - Meet and Greet Customers with a Smile - Write Up Work Orders (Reynolds & Reynolds Operating System) - Update Customers On Repair Progress - Tally an Estimate - Present and Sell Recommended Work - Close Out Work Orders to Agreed Estimate Prices - Attempt to Solve Customer Concerns if Any - Arrange Transportation for...

  • Service Advisor

    6 months ago

    Hamilton, Canada Premier Truck Group Full time

    **Winners Work Here!** Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. **Who is Premier Truck Group?** **Premier Truck Group **is headquartered in Dallas, Texas, with over 40 locations...

  • Service Advisor

    6 months ago

    Hamilton, Canada Taylor Chrysler Dodge Full time

    Taylor Chrysler Dodge is looking for an experienced Service Advisor to join our team immediately. - Meet and Greet Customers with a Smile - Write Up Work Orders (Reynolds & Reynolds Operating System) - Update Customers On Repair Progress - Tally an Estimate - Present and Sell Recommended Work - Close Out Work Orders to Agreed Estimate Prices - Attempt to...

  • Service Advisor

    6 months ago

    Hamilton, Canada Taylor Chrysler Dodge Full time

    Taylor Chrysler Dodge is looking for an experienced Service Advisor to join our team immediately. - Meet and Greet Customers with a Smile - Write Up Work Orders (Reynolds & Reynolds Operating System) - Update Customers On Repair Progress - Tally an Estimate - Present and Sell Recommended Work - Close Out Work Orders to Agreed Estimate Prices - Attempt to...

  • Service Advisor

    6 months ago

    Hamilton, Canada EASTGATE FORD Full time

    _**If your thinking of a career change or just a change with a new employer, send in a resume to see if your a good fit for our growing team.**_ - **If you are currently in the Customer Service industry and looking for a change, we have that opportunity as a Service Advisor working in our Service Department**_ - Great pay structure which includes a strong...

  • Automotive Service Advisor

    6 months ago

    Hamilton, Canada Active Green + Ross Full time

    Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. This is a part-time position. **Duties**: - Greet customers and assist them...

  • Automotive Service Advisor

    6 months ago

    Hamilton, Canada Red Hill Toyota Full time

    **We are Hiring!** As our Service Advisor you will be working with customers to schedule service work and communicate any additional services needed. You will also handle the administrative and customer relations aspects of service department operations. Your main responsibility is to ensure every vehicle is running optimally or that our valued client has...

  • Service Advisor

    6 months ago

    Hamilton, Canada Premier Truck Group Full time

    **Winners Work Here!** Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward. **Who is Premier Truck Group?** **Premier Truck Group **is headquartered in Dallas, Texas, with over 40 locations...

  • Service Advisor

    6 months ago

    Hamilton, Canada Midas HAMILTON Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities** The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Service Advisor

    6 months ago

    Hamilton, Canada Midas HAMILTON Full time

    At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. **Responsibilities** The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and...

  • Automotive Service Advisor

    6 months ago

    Hamilton, Canada EASTGATE FORD Full time

    _**If your thinking of a career change or just a change with a new employer, send in a resume to see if your a good fit for our growing team.**_ - **If you are currently in the Customer Service industry and looking for a change, we have that opportunity as a Service Advisor working in our Service Department**_ - Great pay structure which includes a strong...