Service Advisor
6 months ago
A Day in the Life of a Service Advisor
- Meet and Greet Customers with a Smile
- Write Up Work Orders (Reynolds & Reynolds Operating System)
- Update Customers On Repair Progress
- Tally an Estimate
- Present and Sell Recommended Work
- Close Out Work Orders to Agreed Estimate Prices
- Attempt to Solve Customer Concerns if Any
- Arrange Transportation for Drop Off and Pick Up
- Follow Up Customers to Ensure Satisfaction (Emphasis on High CSI Scores)
- Must Be Able To Multi-Task and Manage Your Time Well
- Great Organizational Skills
- Great Communications Skills (Phone and Electronic)
- Computer and Electronically Savvy an Asset
- Must be able to work with a Team and have a Positive Attitude
- Automotive Knowledge an Asset
Pay Type:
- Salary Plus Bonus
**Salary**: $50,000.00-$60,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- service advisor: 2 years (preferred)
Work Location: In person
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