Service Advisor

3 days ago


Hamilton, Canada AutoCanada Inc. Full time

**AutoCanada** is hiring an experienced **Service Advisor** for the busy Hamilton area.

Our exceptional team of automotive service professionals is looking for an experienced full-time **Service Advisor** to support our busy Fixed Operations team.

You will play a key role in curating the service experience for our valued customers and work closely with our Fixed Operations to bring this to fruition.

Your love of cars and dealing with the public coupled with your commitment to delivering the highest level of customer service, will ensure your success as a Service Advisor.

**Benefits**:

- Competitive pay and a motivated group of AutoCanada employees to work alongside
- Medical, dental and vision insurance
- Prescription insurance that can discount purchases up to 80%
- Employee Vehicle Purchase & Service programs
- Health & wellness programs for assistance with gym memberships, counseling, physicals, and more
- Professional development and the opportunity to grow your career with a North American automotive group fueled by our commitment to excellence

**Your Day to Day**:

- Create quotes and work orders for repairs
Consult with technicians regarding repairs/maintenance & provide options to customers including in-depth information about available aftermarket & OEM part options
Work with parts department to determine parts availability and scheduling of future appointments
Monitor Automotive Technician parts requests and provide quotes to Service Advisors
Advise customers about warranty protections and potential cost savings

**What You Bring to the Table**:

- Minimum 1 year + of automotive Service Advisor experience required, preferably in a dealership environment
- Knowledge of CDK or similar systems is an asset
- Familiarity with the warranty function in a dealership environment is helpful
- A valid Ontario driver's license and the ability to drive manual transmission is required for this role

We thank all applicants for their interest; however only those selected for an interview will be contacted.

At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential. Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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