HR Advisor

1 month ago

Toronto, Canada Peninsula Canada Full time

**HR & Employment Relations Advisor - Sales Support**

**About Us**

Peninsula Employment Services Limited (“Peninsula”) is a provider of external Human Resource solutions, with a focus on Employment Relations and Health & Safety advice, to small and medium-sized businesses located throughout Canada. Peninsula is a division of the Peninsula Group, headquartered in Manchester, UK. Peninsula currently operates in the UK, Ireland, Australia, New Zealand and, most recently, Canada, and employs over 4,000 people globally. Peninsula opened its Canadian office in September 2017 and has quickly become one of the fastest-growing companies in Ontario, British Columbia, and Alberta.

**The Role of HR & Employment Relations Advisor - Sales Support**

**Job Purpose**: To provide HR advice to a wide variety of industries and prospects of Peninsula Canada. Showcase our services to clients, with the hopes that they will sign up for other products and services.

**Job Overview**: The role requires you to work within a team, supporting Sales representatives with Human Resource solutions for prospects through phone and video. Your role will also include highlighting any commercial options outlining the potential risks and addressing non-compliant concerns.

**Day-to-Day Duties and Responsibilities**
- Achieving KPIs and aiming to support the Business Development Managers with quality advice in a productive manner within set SLAs
- Consultation with potential clients through the phone and video
- To actively build rapport and working relationships with sales on each interaction
- Be actively involved with on-going training, ensuring that personal knowledge of HR is continually developed
- Refer to Company internal training and updates to ensure that advice provided is compliant
- Working as part of the sales support team by providing support and guidance to colleagues
- To log all advice accurately onto Salesforce, taking ownership and responsibility
- Proactive contact with Business Development Managers in relation to prospect clients
- To offer the prospective clients with options regarding the other products Peninsula provides and make such recommendations accordingly.

**Education/Experience**
- 1-2 years Sales experience
- Knowledge of ON, BC and AB Employment Standards, Human Rights Code as it pertains to provinces we support, and other legislations
- Post-secondary in Human Resources, Business degree, or related field is preferred.
- Minimum of 2 years' experience working in an HR capacity
- Human resources designation (required) (e.g. CHRP etc )

**Work Hours**
- Monday to Friday; shifts vary depending on business needs. However, we generally operate from 9:00am to 5:30pm.

**What you Bring to the Team**
- A “can-do” attitude, a thirst for knowledge and the ability to communicate effectively within the team
- Great customer-service skills
- Ability to work in a fast-paced environment
- Strong time management skills
- A dynamic and flexible approach, as well as the ability to work under pressure
- Pride in delivering a high-quality service and genuine desire to own, lead by providing efficient, pragmatic solutions.

**Why Work for Peninsula?**

Peninsula has been voted one of the best companies to work for two (2) years in a row by the Glassdoor Awards. Peninsula is a highly motivated enterprise that promotes an entrepreneurial culture.

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