Quality Improvement Consultant

2 weeks ago

London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Department of Medicine possesses a strong track record of academic excellence. We attract the best and brightest students, residents, and fellows, because of our excellent faculty and staff, innovative teaching methods and diverse learning experiences in an environment that is supportive and nurturing. Our faculty and trainees are passionate about ensuring the consistent delivery of patient centered care, including safety and quality. We are part of a larger healthcare system that works to deliver the health solutions that people require in London and Southwestern Ontario. The Department of Medicine works closely with academic hospitals, the Southwest Local Health Integrated Network and community physicians and partners to achieve accessible and sustainable healthcare for all.

**Responsibilities**:
The Quality Improvement Consultant will work within the Medicine Centre of Excellence in Quality Improvement and Patient Safety. This role will collaborate on quality improvement and patient safety initiatives with clinicians, trainees and hospital staff.
- Project leadership and facilitation
- Study design, evaluation, publication
- Trainee education
- Statistical Process Control

**Qualifications**:
**Education**:

- Undergraduate Degree; Project Management Professional certification preferred

**Experience**:

- Graduate-level education in quality improvement and patient safety
- Advanced training in Lean and Six Sigma methodologies
- Experience in academic publication within the field of quality improvement and patietn safety
- Skills, Abilities & Expertise:
- Familiarity with best practices in building a strong collaborative team and leading people
- Familiarity with project life cycles
- Familiarity with techniques for planning, managing and coordinating multiple projects, with competing priorities that involve a variety of stakeholders
- Project management skills to ensure team roles are clear, milestones are communicated and deadlines are met
- Familiarity with best practices for change management
- Communication skills to clearly and effectively interact with all levels of the organization
- Intermediate computer skills in Microsoft Office Suite
- A well-defined sense of diplomacy, including solid negotiation and conflict resolution skills
- Results-oriented with the ability to motivate and coach employees to meet high performance standards
- Ability to interact professionally with students, staff, faculty, and other members of the University community
- Strong client focus with a desire to achieve results

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
Effective September 7, 2021, all employees and visitors to campus are required to comply with Western's COVID-19 Vaccination Policy.

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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