Server Administrator

3 weeks ago

Mississauga, Canada CGI Full time

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.
Your future duties and responsibilities

**KEY RESPONSIBILITIES**:

- Administration of Windows, Unix, and Virtual Infrastructure in a multi-client environment.
- AWS, Azure knowledge/certifications an asset
- Responsible for monitoring and controlling the performance and status of security safeguards.
- Responsible for the routine testing and analysis of security safeguards.
- Utilizes software and hardware tools to diagnose and resolve security incidents following agreed-upon procedures.
- Implements solutions and performs modifications, installation, and maintenance.
- Conducts assessments and reports vulnerabilities. monitors their ongoing management with the operations teams.
- Controls, monitors and verifies the compliance of the security controls put in place by the operations team and/or implements the operational components (e.g. software currency).
- Create, suspend and delete security accounts and endpoints on the servers.
- Knowledge of SAN, DNS, DHCP, Exchange, UNIX, VM. Disk space management, server hardware configuration/repair.
- Is responsible for resolving problems in compliance with all established procedures.
- Use standard tools and procedures to carry out the established service deliveries and maintenance tasks.
- Implement planned changes (server configuration, upgrades, repairs, etc.).
- Coordinate the delivery of services in cooperation with other level-two service groups (Security, Virtualization, Network), level-three technical specialists, and external suppliers.
- Respond to client requests based on contractual conditions.
- Follow established ITIL processes for managing incidents, tasks, and requests for changes.
- Ensure the development and update of procedures and operational documentation.
- Implement solutions, modifications, installations, and maintenance tasks when required.
- Perform any other tasks as requested by the management team.

Required qualifications to be successful in this role

**EDUCATION AND EXPERIENCE**:

- University or College degree in Computer and/or Network administration with directly related practical experience OR 2-3 years of experience in a client supporting technical role (helpdesk, service desk, system administrator, etc.) with some basic knowledge of operational security products like antivirus, data encryption, etc.
- ITIL certification is an asset.

**REQUIREMENTS**:

- Excellent organizational and communication skills.
- Good knowledge of Industry Standard best practices.
- Motivated and proactive self-starter.
- Excels working in a team-oriented, collaborative environment.
- Excellent fluency in English (spoken and written). French language skills are an asset.
- Hours of work, on-site shift work is required.
- Ability to obtain a Government of Canada security clearance of Level II (Secret).

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