Server Administrator

2 weeks ago

Mississauga, Canada CGI Full time

**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

**Your future duties and responsibilities**
- Administration of Windows, Unix, and Virtual Infrastructure in a multi-client environment.
- AWS, Azure knowledge/certifications an asset.
- Responsible for Incident response, including ongoing monitoring of issues, trend identification, and collaboration with other technical members in establishing and executing solution approach.
- Planning, coordinating and executing vulnerability remediation in compliance with set security standards.
- Utilizes software and hardware tools to diagnose and resolve security incidents following agreed-upon procedures.
- Implements solutions and performs modifications, installation, and maintenance.
- Conducts assessments and reports vulnerabilities. monitors their ongoing management with the operations teams.
- Controls, monitors and verifies the compliance of the security controls put in place by the operations team and/or implements the operational components (e.g. software currency).
- Create, suspend and delete security accounts and endpoints on the servers.
- Knowledge of SAN, DNS, DHCP, Exchange, UNIX, VM. Disk space management, server hardware configuration/repair.
- Is responsible for resolving problems in compliance with all established procedures.
- Use standard tools and procedures to carry out the established service deliveries and maintenance tasks.
- Implement planned changes (server configuration, upgrades, repairs, etc.).
- Coordinate the delivery of services in cooperation with other level-two service groups (Security, Virtualization, Network), level-three technical specialists, and external suppliers.
- Respond to client requests based on contractual conditions.
- Follow established ITIL processes for managing incidents, tasks, and requests for changes.
- Ensure the development and update of procedures and operational documentation.
- Implement solutions, modifications, installations, and maintenance tasks when required.
- Perform any other tasks as requested by the management team.

**Required qualifications to be successful in this role**
- Excellent organizational and communication skills.
- Good knowledge of Industry Standard best practices.
- Motivated and proactive self-starter.
- Excels working in a team-oriented, collaborative environment.
- Excellent fluency in English (spoken and written). French language skills are an asset.
- Hours of work 7 x 24 x 365, on-site shift work is required, with some opportunity to work from home on a rotating basis.
- Ability to obtain a Government of Canada security clearance of Level II (Secret).

EDUCATION AND EXPERIENCE:

- University or College degree in Computer and/or Network administration with directly related practical experience OR 2-3 years of experience in a client supporting technical role (helpdesk, service desk, system administrator, etc.) with some basic knowledge of operational security products like antivirus, data encryption, etc.
- ITIL certification is an asset.

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