Security Attendant I

6 months ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:39186

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose and Function**
Evelyne Saller Community Centre serve as important resources to Vancouver’s diverse Downtown Eastside communities. Patrons can participate in educational, recreational, cultural and social programming; enjoy the delicious low cost meals offered at the Centre cafeteria; access life essential services such as laundry, showers, or sheltering services; or simply enjoy the Centre as the safe and welcoming places to connect with their neighbors.

Reporting to a Security Coordinator, this is a front line position with primary responsibilities in relationship building with community members, and Centre safety, security, access control, and incident response and reporting. Security Attendants also work to ensure that the Centre is safe, welcoming and inclusive spaces for the public and staff. Violence Prevention is a priority at ESC, the Security Attendant I delivers security services in a calm, compassionate, professional manner by deescalating situations, dealing with crises, responding to conflict and volatile situations and monitoring patron behaviour. The Security Attendant I provides patrons with information on Evelyne Saller Centre services and activities; information on agencies and services in the area, makes referrals as required; monitors security in the building, operates the switchboard and, prepares electronic incident reports, makes logbook entries, and performs data entry tasks.

The Security Attendant will support a 7 day a week, 24 hours a day operations and must be available for both daytime and evening shifts, 7 days a week as required.

**Specific Duties and Responsibilities**
- Maintains a safe, healthy, and positive environment for staff, volunteers, patrons, and community members.
- Works tactfully and compassionately with individuals who may be drug/alcohol addicted and/or isolated through poverty, homelessness, mental illness, or other factors of social exclusion.
- Establishes and maintains positive relationships and appropriate professional boundaries with staff, volunteers, and patrons.
- Presents self in a professional manner that demonstrates the values of the City of Vancouver and Community Services
- Enforces Evelyne Saller Centre policies and procedures in a calm, clear and compassionate manner
- Deals confidently and respectfully with volatile and unpredictable situations including those in which mental health and addiction issues are factors
- Works cooperatively with other service providers/agencies
- Monitors access to the Centre and makes rounds all areas in the facility on a regular basis
- Operates security equipment as required
- Maintains paper and electronic records including incident reports, log books, databases, mail lists and other related records
- Performs routine janitorial duties as required
- Makes referrals to community agencies as needed
- Monitors and reports any facility issues including maintenance, cleanliness and pest control issues as per the Centre’s procedures

**Qualifications**
Education and Experience:

- Completion of Grade 10 and preferably Occupational First Aid Level 1 or the ability to obtain upon hire
- Experience in a security position, combined with experience working with vulnerable populations preferably in a social service setting
- Basic Security Training (BST) level 1 would be an asset.

Knowledge, Skills and Abilities:

- Excellent conflict management and de-escalation skills especially in unpredictable, volatile, and emergency situations including situations in which mental health and addiction are factors
- Ability to exercise excellent judgment and to do so independently when required
- Willing and able to enforce policies, procedure and rules in a firm and compassionate manner
- Understanding of and commitment to homeless populations who may also suffer from issues related to addiction, mental health, physical and/or cognitive disabilities and other issues related to poverty and marginalization.
- Excellent verbal communication skills
- Excellent decision-making and problem-solving skills especially in volatile, disruptive and emergency situations

Driver’s License and Record Checks:

- A Police Record Check is

  • Security Attendant I

    4 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42276 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Security Attendant I

    2 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42579 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and...

  • Security Attendant I

    3 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42306 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Security Protection Officer

    4 weeks ago

    Vancouver, British Columbia, Canada Paladin Security Full time

    Job OverviewPaladin Security seeks motivated individuals to fill the role of Security Protection Officer, providing exceptional customer service and ensuring a safe environment for employees, clients, and visitors. This dynamic position involves working at various sites throughout the Lower Mainland. About the JobAs a Security Protection Officer, you will be...

  • Security Attendant I

    6 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:41604 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Security Manager

    4 weeks ago

    Vancouver, Canada BLACKBIRD SECURITY INC Full time

    Grow your career with one of Canada’s fastest-growing companies, Blackbird Security, as we expand our team in **Vancouver. **We are seeking an experienced **Security Manager **to join our Security Operations team to oversee our client operations locally. **Role Summary** As the Security Manager, your primary responsibility will be to oversee security...

  • Security Supervisor

    7 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire a **Security Supervisor** in **Vancoucer, BC **for various sites. **What you will do** - Fully support the Field Supervisor District Manager (DM) in operational functions of various sites. - Knowledge of company/ client policies to deliver...

  • Area Security Lead

    6 months ago

    Vancouver, Canada Paladin Security Full time

    Area Security Lead **SCOPE**: The Area Security Lead (ASL) is responsible for overseeing security operations in support of Integrated Protection Services (IPS) within a Healthcare Portfolio. This includes developing and maintaining security policy and procedures, developing and coordinating implementation strategies to support the program, evaluating the...

  • Patient Watch Attendant- Hospitals

    1 month ago

    Vancouver, Canada Paladin Security Full time

    Our Patient Watch Attendants are responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves or to others, while providing superior customer service and professionalism. A valid BC Security License is recommended but not required for these roles. We provide training to those employees who don't already...

  • Technician I

    1 month ago

    Vancouver, Canada Paladin Technologies Full time

    As a Technician I - Security with Paladin Technologies, you will assist in the installation, maintenance, and repair of security systems. You’ll work with experienced technicians to gain hands-on experience with low voltage access control systems, CCTV setups, and prewiring projects. This role requires the ability and knowhow to properly complete the...

  • Technician I

    7 days ago

    Vancouver, Canada Paladin Technologies Full time

    As a Technician I - Security with Paladin Technologies, you will assist in the installation, maintenance, and repair of security systems. You’ll work with experienced technicians to gain hands-on experience with low voltage access control systems, CCTV setups, and prewiring projects. This role requires the ability and knowhow to properly complete the...

  • Elite Security Site Lead

    6 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference** Blackbird Security is looking to hire **Elite Security Site Leads **for high-end luxury retail sites in **Downtown Vancouver, BC.** **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement opportunities through promotion from...

  • Graveyard Security Manager

    6 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC Full time

    Blackbird Security Inc. is currently seeking a highly skilled and motivated **Graveyard Security Manager **to join our operations team in **Vancouver, BC.** **Role Summary**: As the Graveyard District Manager, you will play a crucial role in overseeing the security operations within your assigned district, reporting directly to the Regional...

  • Retail Tactical Security Guard

    7 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Retail Tactical Security Guards **in **Vancouver, BC** for a variety of retail sites. **What you will do** - Establish a strong security presence to deter crime and theft - Document theft and other security violations - Patrol the...

  • Security Guard

    3 months ago

    Vancouver, Canada Paladin Security Full time

    Security Guard - 4-Hour Shifts, Downtown Eastside Your main responsibilities at this site in the Downtown Eastside (Vancouver) will be evicting loiterers that are blocking entrances and stairwells, providing safe walks to high profile clients in the parking lot, monitoring site safety, and reporting any incidents. You will need great communication,...

  • Ofa 2 Security Officer

    6 months ago

    Vancouver, Canada Fusion Security Full time

    At Fusion Security, we believe in providing valued service, building strong relationships within communities, and safeguarding the interests of the public and our stakeholders. Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including...

  • Tactical Security Guard

    3 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Tactical Security Guards **in **Vancouver, BC** for a variety of retail sites. **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Tactical Security Guard

    6 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Tactical Security Guards **in **Vancouver, BC** for a variety of retail sites. **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Elite Security Guard

    1 month ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Elite Security Guards** in **Vancouver, BC **for high-end retail sites. **What’s in it for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Concierge Security Guard

    5 days ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Concierge Security Guards**in **Vancouver, BC**. **What’s in it for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement opportunities through promotion...