Security Attendant I

6 months ago

Vancouver, Canada The City of Vancouver Full time

**Requisition ID**:41604

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

**Main Purpose & Function**

Reporting to the Shelter Supervisor or Coordinator, the Shelter Attendant is responsible for providing coordination, direction and support to guests accessing City of Vancouver (COV) operated Temporary Shelters and Extreme Weather Response Shelters, as well as Warming Centres which may be operated by non-profit partners. Shelter Attendants work with other Shelter staff (both City and external) as a team and are responsible for maintaining a safe, secure, and welcoming environment for individuals experiencing homelessness to access shelter and indoor warming spaces. The Shelters and Warming Centres operate as life saving measures for the purpose of providing overnight shelter to marginalized populations who are experiencing homelessness and may also suffer from issues related to substance use, mental health, physical and/or cognitive disabilities and other issues related to poverty and marginalization.

This front-line position carries out a variety of duties in a calm professional manner, supporting guests with basic needs, including shelter and food. The Shelter Attendant assists guests with referrals to other services when appropriate, monitoring guest behaviour and the overall shelter environment, incident response and crisis management, and responds with de-escalation methods to ensure a safe and secure environment for all guests. The position is responsible for monitoring shelter access, enforcing policies and procedures, performing routine janitorial duties, supporting guests and maintaining records and reports including incident reports and guest attendance reports as required.

The Shelter Attendant will support a 7 day a week, 24 hours a day operations and must be available for both daytime and overnight shifts, 7 days a week as required.

**Specific Duties & Responsibilities**
- Setting-up and taking down of shelter/ warming centre operations and the overall supervision of the shelter/warming centre program during overnight operation
- Problem-solving overnight in the absence of a supervisor, and liaising with other organizations or stakeholders as needed.
- Maintaining a safe, healthy, and positive environment for staff, volunteers, patrons, and community members, and shelter guests
- Creating a warm and welcoming environment that is sensitive to the needs of the marginalized population served
- Working tactfully and compassionately with individuals who may use substances and/or be isolated throughpoverty, homelessness, mental illness, or other factors of social exclusion.
- Establishing and maintaining positive relationships and appropriate professional boundaries with staff, volunteers, and patrons.
- Presenting self in a professional manner that demonstrates the values of the City of Vancouver and Community Services
- Ensuring shelter/warming centre policies and procedures are followed and communicating concerns in a calm,clear and compassionate manner
- Dealing confidently and respectfully with volatile and unpredictable situations including those in which mental health and addiction issues are factors
- Monitoring access to the shelter/warming centre and regularly monitoring the environment and guests and all accessible public spaces in the facility on a regular basis
- Operating security equipment as required including two way radios and CCTV camera equipment
- Maintaining paper and electronic records including incident reports, log book, and shelter attendance reports
- Performing routine janitorial duties as required
- Administering basic first aid and maintaining applicable records.
- Making referrals to community agencies as needed.
- Monitoring and reporting any facility issues including maintenance, cleanliness and pest control issues as required
- Other duties as assigned

**Qualifications**

Education and Experience:

- Completion of grade ten and, preferably, Occupational First Aid Level 1, plus related experience in a securitysocial services front line position, combined with experience working with vulnerable populations preferably in asocial service setting Basic Security Training (BST) level 1 would be an asset.

Knowledge, Skills and Abilities:

- Considerable

  • Security Attendant I

    4 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42276 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Security Attendant I

    2 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42579 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and...

  • Security Attendant I

    3 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:42306 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Security Attendant I

    6 months ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:39186 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Security Protection Officer

    4 weeks ago

    Vancouver, British Columbia, Canada Paladin Security Full time

    Job OverviewPaladin Security seeks motivated individuals to fill the role of Security Protection Officer, providing exceptional customer service and ensuring a safe environment for employees, clients, and visitors. This dynamic position involves working at various sites throughout the Lower Mainland. About the JobAs a Security Protection Officer, you will be...

  • Security Manager

    4 weeks ago

    Vancouver, Canada BLACKBIRD SECURITY INC Full time

    Grow your career with one of Canada’s fastest-growing companies, Blackbird Security, as we expand our team in **Vancouver. **We are seeking an experienced **Security Manager **to join our Security Operations team to oversee our client operations locally. **Role Summary** As the Security Manager, your primary responsibility will be to oversee security...

  • Security Supervisor

    7 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire a **Security Supervisor** in **Vancoucer, BC **for various sites. **What you will do** - Fully support the Field Supervisor District Manager (DM) in operational functions of various sites. - Knowledge of company/ client policies to deliver...

  • Area Security Lead

    6 months ago

    Vancouver, Canada Paladin Security Full time

    Area Security Lead **SCOPE**: The Area Security Lead (ASL) is responsible for overseeing security operations in support of Integrated Protection Services (IPS) within a Healthcare Portfolio. This includes developing and maintaining security policy and procedures, developing and coordinating implementation strategies to support the program, evaluating the...

  • Patient Watch Attendant- Hospitals

    1 month ago

    Vancouver, Canada Paladin Security Full time

    Our Patient Watch Attendants are responsible for monitoring the safety, security, and confidentiality of patients who present a danger to themselves or to others, while providing superior customer service and professionalism. A valid BC Security License is recommended but not required for these roles. We provide training to those employees who don't already...

  • Technician I

    1 month ago

    Vancouver, Canada Paladin Technologies Full time

    As a Technician I - Security with Paladin Technologies, you will assist in the installation, maintenance, and repair of security systems. You’ll work with experienced technicians to gain hands-on experience with low voltage access control systems, CCTV setups, and prewiring projects. This role requires the ability and knowhow to properly complete the...

  • Technician I

    7 days ago

    Vancouver, Canada Paladin Technologies Full time

    As a Technician I - Security with Paladin Technologies, you will assist in the installation, maintenance, and repair of security systems. You’ll work with experienced technicians to gain hands-on experience with low voltage access control systems, CCTV setups, and prewiring projects. This role requires the ability and knowhow to properly complete the...

  • Elite Security Site Lead

    6 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference** Blackbird Security is looking to hire **Elite Security Site Leads **for high-end luxury retail sites in **Downtown Vancouver, BC.** **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement opportunities through promotion from...

  • Graveyard Security Manager

    6 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC Full time

    Blackbird Security Inc. is currently seeking a highly skilled and motivated **Graveyard Security Manager **to join our operations team in **Vancouver, BC.** **Role Summary**: As the Graveyard District Manager, you will play a crucial role in overseeing the security operations within your assigned district, reporting directly to the Regional...

  • Retail Tactical Security Guard

    7 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Retail Tactical Security Guards **in **Vancouver, BC** for a variety of retail sites. **What you will do** - Establish a strong security presence to deter crime and theft - Document theft and other security violations - Patrol the...

  • Security Guard

    3 months ago

    Vancouver, Canada Paladin Security Full time

    Security Guard - 4-Hour Shifts, Downtown Eastside Your main responsibilities at this site in the Downtown Eastside (Vancouver) will be evicting loiterers that are blocking entrances and stairwells, providing safe walks to high profile clients in the parking lot, monitoring site safety, and reporting any incidents. You will need great communication,...

  • Ofa 2 Security Officer

    6 months ago

    Vancouver, Canada Fusion Security Full time

    At Fusion Security, we believe in providing valued service, building strong relationships within communities, and safeguarding the interests of the public and our stakeholders. Fusion Security continues to grow and provide professional security services throughout Greater Vancouver and the Lower Mainland, with clients in a wide variety of sectors, including...

  • Tactical Security Guard

    4 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Tactical Security Guards **in **Vancouver, BC** for a variety of retail sites. **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Tactical Security Guard

    6 months ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Tactical Security Guards **in **Vancouver, BC** for a variety of retail sites. **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Elite Security Guard

    1 month ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Elite Security Guards** in **Vancouver, BC **for high-end retail sites. **What’s in it for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Concierge Security Guard

    5 days ago

    Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Concierge Security Guards**in **Vancouver, BC**. **What’s in it for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement opportunities through promotion...