Client Service Representative
6 months ago
We have a fantastic career opportunity at **Woodbridge Animal Hospital** We are looking for an experienced and dynamic **Client Service Representative** (CSR) for a full-time position at our hospital. **Woodbridge Animal Hospital** is a full-service hospital that offers regular preventative veterinary care as well as routine surgeries and advanced diagnostics. This is a perfect opportunity to work in a challenging yet supportive environment where learning and development opportunities are endless.
**Responsibilities**:
**Client Service Representative**
- Provide excellent customer care
- Schedule and confirm appointments
- Prepare invoices and handle payments
- Maintain and update client records using Avimark software
- Perform administrative duties
- Maintain hospital cleanliness
**Job Requirements**:
- Be a people person with proven client service skills
- Have experience and/or a strong interest companion animal care
- Have excellent verbal and written communication skills
- Have great attention to detail
- Be comfortable handling animals
- Be an excellent team player
- Have prior knowledge or the ability to work with Avimark software and learn medical terminology
- Be comfortable working under pressure, while keeping calm
- Have a good sense of judgment
- Be proactive and take initiatives to work effectively without supervision
- Be able to prioritize your workload
- Be flexible to work evenings/weekends
- Able to lift 50 pounds
**What We Offer**:
- Flexible Schedule (Rotating weekends)
- **Annual Performance Reviews and ability to develop in your profession**:
- **Various Team Building Activities**:
- Friendly and supportive work environment
- Continuing education allowance + **Access to exclusive webinars and CE events**:
- **Health and dental plus a fantastic EAP**, access to TELUS Health telemedicine & loads of other benefit perks
- **RRSP package with matching**:
- Commitment to the community and to helping pets in need through the Oscar Fund activities
- **AMAZING **medical and pet supply discounts
- And much more
**About Us**:
**Woodbridge Animal Hospital **is part of the VetStrategy group of clinics. A career with VetStrategy is anything but ordinary Our work is something we’re truly excited about. Every day, we make an impact on the lives of others with veterinary care backed by a team of professionals who love what they do.
From Vancouver Island to Newfoundland, we have opportunities across Canada to fuel your passion. The possibilities are endless for you to do the most meaningful work of your career. Let us help you find your perfect role.
There are jobs and then there’s us. This is your moment to do the kind of work you find meaningful. Grab the opportunity to challenge yourself, push boundaries and learn new skills. Surround yourself with peers who will inspire you, and be inspired by you, to shape the future of veterinary care.
You’ll be part of a team that supports professional development and you’ll be provided with opportunities to grow throughout your career.
**Salary**: $17.00-$20.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Secondary School (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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